Mercy Health (formerly Catholic Health Partners)

Brandon C (21.10.2017 00:34)
I have only ever given positive reviews, however I believe I am obligated to warn prospective patients of the horrible and health detrimental experience I have endured at Mercy Endocrinology. I have been a patient for multiple years and enjoyed a great doctor but the staff has always been difficult. Recently, my Doctor left the Mercy group to join a new practice. Mercy Health has engaged in predatory corporate policies, particularly withholding my patient files when I chose to leave. I assume this is to force me to stay. I provided Mercy with over a decade of records and now they are refusing to provide me my complete file, causing severe health consequences. Without my medical records, I have not been able to receive my daily medication for over 30 days. When I called and tried to explain that receiving my records was an emergency, staff member Heather Smothers sarcastically advised me to "go to the ER" and hung up. When I went to the office to request my records in person, Heather Smothers called the POLICE on me. Words cannot describe how sad and frustrated I am due to not being able to take my medication because of the viciousness of Heather Smothers and Mercy Health's corporate policies. They are called Mercy Health because they will show you know 'Mercy' when it comes to their bottomline.
If you are a patient and are able to go to a different office, I encourage you to do so, don't risk your health like I did.

Joshua Arkin (22.06.2016 08:19)
If you're lucky enough to work in this particular office building, you already know that it deserves a sixth star. An enormous space segmented into thirds, each with an open office floorplan, break/printer rooms, and an enormous number of conference rooms (scheduled via Outlook or door-mounted tablets) and "focus rooms" for private phone calls or 1-1s. The solid cafeteria, on-site gym, and Starbucks round out a top notch office space experience.

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