L Bartlett
| 3699 McKinney Avenue # 302, Dallas |
2 oranları
6.00/10.00 |
|
+1 214-521-3500 |
|
L Bartlett haritada
değerlendirme
J (19.10.2017 23:34)
HORRIBLE CUSTOMER EXPERIENCE @ A WAY TOO EXPENSIVE FASHION BOUTIQUE
VERY disappointed and disgusted with the customer service experience (or lack there of!) at the "L. Bartlett" store at the Dallas, TX location. I went into the store a couple weeks ago with a friend, looking for a nice outfit for an event that we were attending that night and was pleasantly surprised to find not only a dress, but a fashionable belt, camisole, charm necklace and bracelet. When all was said and done, I ended spending way more than I expected, but felt it was worth it, because the jewelry and clothing were (and still are) beautiful. The night of the event though, I had an unexpected medical emergency that kept me from going to the event that I spent all that money (over $400.00 in total!) at the "L. Barlett" store for.
I recently tried calling the store and speaking with the store manager working at the time to explained my medical emergency situation and also work out a way to return my bought items (that still have the tags on them and are still in their boxes & bags) only to be disappointed (and somewhat shocked) to be treated not like a valued customer, but just another number in their register. I offered to send back my items in the mail, since I was only visiting the area (and "L.Bartlett" store) of Dallas, TX (making it inconvenient and impractical to use the "store credit" the store manager offered at the time of my conversation with her) - only to be treated once again like my situation and my attempts to work out a compromise with the store, didn't matter (subsequently making me feel as if I didn't matter).
All in all, my experience started off okay (albeit a somewhat expensive) with the "L. Bartlett" store in Dallas, TX and then I felt the store treated me very badly when I attempted to get my money back on clothing and jewelry that I STILL HAD A RECEIPT FOR!
I will NOT be shopping here again (or referring anyone I care about), now that I know what the term "customer loyalty" & and "customer service" means to this store!
HORRIBLE CUSTOMER EXPERIENCE @ A WAY TOO EXPENSIVE FASHION BOUTIQUE
VERY disappointed and disgusted with the customer service experience (or lack there of!) at the "L. Bartlett" store at the Dallas, TX location. I went into the store a couple weeks ago with a friend, looking for a nice outfit for an event that we were attending that night and was pleasantly surprised to find not only a dress, but a fashionable belt, camisole, charm necklace and bracelet. When all was said and done, I ended spending way more than I expected, but felt it was worth it, because the jewelry and clothing were (and still are) beautiful. The night of the event though, I had an unexpected medical emergency that kept me from going to the event that I spent all that money (over $400.00 in total!) at the "L. Barlett" store for.
I recently tried calling the store and speaking with the store manager working at the time to explained my medical emergency situation and also work out a way to return my bought items (that still have the tags on them and are still in their boxes & bags) only to be disappointed (and somewhat shocked) to be treated not like a valued customer, but just another number in their register. I offered to send back my items in the mail, since I was only visiting the area (and "L.Bartlett" store) of Dallas, TX (making it inconvenient and impractical to use the "store credit" the store manager offered at the time of my conversation with her) - only to be treated once again like my situation and my attempts to work out a compromise with the store, didn't matter (subsequently making me feel as if I didn't matter).
All in all, my experience started off okay (albeit a somewhat expensive) with the "L. Bartlett" store in Dallas, TX and then I felt the store treated me very badly when I attempted to get my money back on clothing and jewelry that I STILL HAD A RECEIPT FOR!
I will NOT be shopping here again (or referring anyone I care about), now that I know what the term "customer loyalty" & and "customer service" means to this store!
Camille Forsythe-Barrie (17.12.2011 16:43)
This boutique is simply fabulous!!! When I moved to Dallas I was sad to leave my hometown boutique that had impeccable customer service and an amazing selection of clothing and accessories, but then I found L Bartlett in uptown Dallas. The ladies working here are so kind, helpful and honest. They get to know you and help you make the best decisions based on your tastes and preferences. They also make awesome suggestions since it is so difficult to give every piece of merchandise your full attention. If you are looking for fun and stylish fabrics, styles, accessories and so much more, I highly recommend this boutique! There, selection is vast and their pricing is unbelievable (in a good way)! No buyers remorse will be experienced here.
This boutique is simply fabulous!!! When I moved to Dallas I was sad to leave my hometown boutique that had impeccable customer service and an amazing selection of clothing and accessories, but then I found L Bartlett in uptown Dallas. The ladies working here are so kind, helpful and honest. They get to know you and help you make the best decisions based on your tastes and preferences. They also make awesome suggestions since it is so difficult to give every piece of merchandise your full attention. If you are looking for fun and stylish fabrics, styles, accessories and so much more, I highly recommend this boutique! There, selection is vast and their pricing is unbelievable (in a good way)! No buyers remorse will be experienced here.
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bilgilendirici malzemeler - Dallas, TX
bilgilendirici malzemeler - Amerika Birleşik Devletleri (ABD)
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Amerika Birleşik Devletleri (ABD), Dallas, TX
