St. Mary's Health

Courtney Harper (13.11.2017 11:19)
I give it a 4 simply because I absolutely love the women &a children center. I'm a proud mommy of 5 and 4 of my 5 children were born here :) it was absolute perfection every time but 1, simply because I didn't have an OB due to billing issues with my usual OB, so they refused to see me. So I saw some old woman who was just horrid. anyway, the emergency room is an absolute joke. Let me just start out by saying, I honestly love almost all of the doctors. The issue is, it's nearly impossible to see one in the ER. You usually get a PA or NP. And honestly? The nurses are completely horrid. Actually, majority of the females who work at this place are absolutely awful unless they work in OB. And even some of them I would straight up refuse to let touch me or near me. The main issue is, the staff (mainly females) refuses to treat people because of the assumption of people being narcotic junkies. It's almost to the point where you could be sitting there with your arm cut off and they'd be like "omg you have tattoos and aren't wearing a suite you must have chopped your own arm off for narcotics so I'm going to treat you like complete trash and send you on your way with a bad attitude and ibuprophen". It's seriously that bad at this place. Which baffles me because, junkie or not, they're humans and deserve proper care. Addiction is a disease, they're medical professionals. They seem to forget that. And the staff all sits around talking loud enough where you can hear them and they talk about this patient and that patient, "oh this one smells" or "this one just wants pain medication" or "this one is a hypochondriac" or "omg did you see that woman's kid?" Like, they're super awful. They should consider a totally different profession. One where they don't have to even try to pretend like they're nice people, perhaps?

Aaron Lutz (06.08.2017 02:30)
Good doctors nice staff. Seems like they try to push you out though!

Mz. J. J. jones (03.07.2017 18:57)
Bedside manner in the ER room is NOT very welcoming. Not just for this visit, but seems to be the culture in this organization. I will only utilize their facilities in an emergency - if they are the ONLY option available.

Mark Kauffman (02.06.2017 00:27)
After spending 6 weeks in St. Mary's, the only thing we can say is that we experienced an awesome nursing and doctor team. The 6th floor west unit, which is the renal unit, the dialysis unit are truly amazing. Good job to all those involved.
The Dining on Call, patient meal service was decent, with quick service. However the general dining room is overpriced, not much variety, and rude staff.
Overall, decent place to be if you have to be there!

renae shoemaker (30.03.2017 16:00)
My mother was in St Mary's hospital after a serious accident. The doctors there at St. Mary's are great - but the nursing staff mostly is terrible. My mother was in intensive care initially and the nurses there seemed competent. But after we moved out of intensive care we had terrible nurses. You would ring the call button and you were lucky if someone came in a 1/2 an hour. My mother would need a bedpan - and they would say, just go in the bed and we'll clean it up later. Thankfully there was a family member with her all the time because we observed some borderline abusive behavior by the nurses - but then they would glace over at us and see our stricken faces, and it would stop. My father was in tears at some of the rough and unkind treatment of my mother from the nursing staff. One time we rang for the nurse - no one came - after 45 minutes I went to the hallway, and there were several nurses that were talking about their weekend while standing at the nursing desk. I asked the senior nurse if she or someone else would be able to come soon, and she let out an exaggerated sigh and told me that she would come later - she was too busy. That time was about an hour and a half before anyone came. That same senior nurse at one point plopped down in a chair and started talking about her family - she was worried her son would be put in jail soon and her Pregnant daughter was nearly killed by an ex-boyfriend as he shot her car, nearly missing her. Wow. The patient billing process is not good - we are waiting on St. Mary's to bill Medicare even 7 months later, but they are demanding payments (> 1/2 million dollars).

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