NW Plus Cu

2821 Hewitt Avenue, Everett
5 oranları
4.00/10.00
+1 425-297-1000

NW Plus Cu haritada

değerlendirme

David Weston (16.10.2017 16:45)
My credit card was closed without any notice. When I called customer service, the person I talked to thought it was odd that it was closed and asked for my phone number and said someone would get back to me. No one ever called. I have never had a problem with this CU before. Great rates on auto loans, but their customer service is not good.
Becci June (10.10.2017 19:42)
The staff have been very helpful in buying 2 vehicles but trying to get someone on the phone has been a nightmare everytime I call....:(
Ruth Ross (17.08.2017 21:12)
Ever since this CU took over All City CU things have deteriorated. They don't answer the phone, they actually told me they were not interested in opening an additional account for me, and they are not helpful. I've been a member since 1995 and I will be moving all of my accounts somewhere else.
Ben C (12.08.2017 19:12)
Crooks charged me $35 overdraft for a one dollar transaction, they never informed me that my account was overdrawn, not even when I was at the teller making a deposit. They charged me hundreds of dollars overdraft, thirty five dollars at a time, for each tiny transaction. If I did not have their "overdraft protection" then I would not have gone bankrupt
Jennifer Morrison (07.07.2017 00:34)
I generally love banking here but today I had a terrible experience over the phone. I didn't catch her name but someone from the Lake Stevens Branch called me back after I had left a message about a check that was flagged in my account and she was THE RUDEST person I have ever had to talk to there. She had an accent and that's how i know it wasn't one of the gals that helped me yesterday. Who ever this was needs to be talked to because it was very unprofessional. I will be going into the branch to get her name and right a complaint. No one should be talked to the way she was talking to me and I don't know why she was so rude I just wanted information on how to push a flagged check through that I confirmed with the company it came from that it was legit. It made me feel like she thought I was trying to be fraudulent.

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