Renaissance European Day Spa

Irene Melvin (23.08.2017 03:08)
Love the service providers and services are great. Great atmosphere.

Deborah Grantham (19.08.2017 23:37)
Love the services ... hate that they keep reducing the perks and raising the prices. Hate that I can't seem to get an itemized receipt.

Chris (08.07.2017 02:30)
If I could give these guys "0" stars I would. DO NOT SIGN their contract, it's overpriced and hard to get out of. Everything is done digitally included a trainer too. Come to find out after I read my contract I couldn't get out of it unless I have orders since I'm military that I'm leaving the area or live 25 miles out. The trainer too was for 12 months, I specifically said I only needed for 3 months. They knew but processed everything and not letting me know that important detail. The whole time the contract was on their computer screen while they brief me and told me to sign digitally. After I started questioning about the contract since I was going TDY they didn't respond to my email I had to call the corporate office to get answers. Had to pay $447.00 to get out of the contract for the trainer. I wouldn't go with a contract again and not trust them until I have the full details and a hard copy of the contract in front of me before signing.

Khai K (04.04.2017 19:51)
I've gotten my hair colored a lot of places, and this is hands down the best. I didn't think I'd find anywhere I liked better than the stylist I saw in Raleigh who moved away and I did.

The stylist I saw, Trish, was great with color. She hit exactly the mix I wanted the first time (and I'm picky), but they also have a 2 week window where they'll adjust if it's not what you were after.

I had a crooked cut from the last place I went to, and Trish was able to fix it so it was a little more natural and also outlined how to adjust it as it grows out.

There are complimentary beverages while you get your hair done. I mostly only drink water, but you can get other drinks (even smoothies) if you want. I found the salon area to be very bright and comfortable.

This spa is pretty ADA friendly with one caveat- they have a great ramp for scooters/wheelchairs but the entry to the ramp can be a little tight if people are parked in that spot because of where the railing starts. It's doable, just tight.

The prices are a little higher than if you went to Fantastic Sam's or something, but they're right on par with non-mall salons. I had all-over color in my very long, thick hair for about $140.

I'm definitely going back here, higher prices and all. There is a VIP club you can join that lowers the price if you're going to go back a lot. It's paid, but looks worth it. I'll be joining that my next visit.

Julie G (03.03.2017 20:16)
Love this place! A bit pricey but great service! Kudos to Sara, my main girl but also Kayla, Patty and others! Always friendly!

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