Wholeness Center

Kerrie Twito (01.11.2017 17:47)
I love everything the Wholeness Center is about. They provided me with great care and wonderful natural solutions. However, the provider I was seeing left. No explanation, no letter, nothing in patient portal. Therefor, I have to start all over with someone else. Completely okay with me, the drawback is this is out of pocket for me as they are not approved on my insurance. The Wholeness Center stated I would I have to start all over, including the first time fees. My thought was I am a returning patient, not wanting to leave the clinic! If patient care was truly top priority, returning patients should not have to re-pay fees that has already been paid due to providers changing. Thus making me question wanting to stay. Disappointing.

emilia perez (12.09.2017 20:58)
Overall, I've had a pretty good experience with the Wholeness Center. I liked my providers approach to treatment, and I appreciated that she was very creative and intuitive with solutions. However, this situation has left me feeling very disappointed. The provider I was seeing left the practice, and my appointment was cancelled without any explanation. Furthermore, it has left me in a bit of a bind when it comes to refilling my prescriptions. My PCP had to step in and call in my prescriptions when my pharmacy couldn't get ahold of my former provider. When I contacted the Wholeness Center, they stated that none of the other providers could call them in for me because my former provider "takes care of her own patients now". Apparently a notice was supposed sent out on their online portal, but I did not see one when I logged in. I was also not presented with the option of seeing another provider through the Wholeness Center, or getting a referral or recommendation to another clinic. I was given my provider's new number and sent on my way.

Judi Krebs (05.09.2017 00:21)
We would like to commend the Wholeness Center in Fort Collins, Colorado. Four years ago Larry was diagnosed with Parkinson’s Disease. He has been taking various prescriptions to help slow the progress of this disease. Earlier this year, a friend of ours was showing Dr. Mary Rondeau pictures of Larry’s stain glass work. She said to our friend “lead”. Larry then became a patient of the Wholeness Center. After a series of tests, it was determined Larry’s lead was at a very high level. Dr. Mary put Larry on a regiment of one prescription drug and several vitamins. At the time, she promised Larry if he followed this regiment his mind, speech and walking could likely be better. In late July, there was a remarkable change in Larry just as Dr. Mary said there would be.

We want to thank the Wholeness Center, especially Leo Salazar, Dr. Mary, Anaca, Dr. Nicole and the staff at the front desk. Your professionalism, kindness, caring attitude made the journey a very positive experience.

Larry and Judi Krebs

Nicole V (28.08.2017 17:38)
Dr. Steve and Dr. Mary literally have saved my son's life! My son started having seizures at 14 months old, a team of Dr.'s, tons of tests and thousands of dollars later no one could tell us why. After two years of refusing to stop searching for answers Steve sought out the help of specialist and FINALLY we have not only answers, but help and relief for my son. He has been seizure free for 6 months and we owe it all to the Wholeness Center.

Kiersten Drummond (22.08.2017 02:46)
Front desk staff is nice but did not follow through with contacting the doctor when asked and then when my doctor apparently moved on, my appointment was canceled without rescheduling and I was not contacted - I was just sent an email (with no context) that my appointment was canceled. It was I who had to reach out to THEM for instruction on what was needed to continue my care.

I was then told I needed to go through the full assessment process with a new doctor – at FULL new patient cost – all over again.

I needed emergency consult regarding my medication. My needs went unheeded. Very poor business practices.

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