PinnacleHealth Weight Loss Center
| 4315 Londonderry Road, Harrisburg |
5 oranları
7.20/10.00 |
|
+1 717-909-0290 |
|
PinnacleHealth Weight Loss Center haritada
değerlendirme
Misika Zeeze (25.10.2017 02:11)
Overall an ok experience... The receptionists, are the first people you come in contact with when you enter a facility and how you are treated from the start, determines how the rest of the visit goes or if you'll return.
My first experience wasn't a good one. I came in a bit flustered, didn't complete all my forms and such. After all of that was squared away, I was told the cost of the visit, which I knew about. I gave the receptionist my Amex card, which she told me that they don't take. I told her I’ll have to go to my car to get my other card. Before I went for the card, I asked a fairly simple question, that was literally a yes or no answer. She looked at me and said "You have to pay us before you can go back there." I was a bit taken aback by her tone and what she said. I then replied I am going to pay you and then I repeated the question, which was, can I bring the form with me to the info session and fill it out? She said, yes. I then went to get my other card and paid what was owed. The grins on their faces and the looks when I returned with my card made it worse and I just felt beyond uncomfortable for the rest of my time there. I understand that dealing with customers on a daily basis, can be tough and I can even understand if I was being rude or disrespectful, but I wasn’t.
I don’t think I will continued there. I just hate the way they made me feel. First impression lasts.
Overall an ok experience... The receptionists, are the first people you come in contact with when you enter a facility and how you are treated from the start, determines how the rest of the visit goes or if you'll return.
My first experience wasn't a good one. I came in a bit flustered, didn't complete all my forms and such. After all of that was squared away, I was told the cost of the visit, which I knew about. I gave the receptionist my Amex card, which she told me that they don't take. I told her I’ll have to go to my car to get my other card. Before I went for the card, I asked a fairly simple question, that was literally a yes or no answer. She looked at me and said "You have to pay us before you can go back there." I was a bit taken aback by her tone and what she said. I then replied I am going to pay you and then I repeated the question, which was, can I bring the form with me to the info session and fill it out? She said, yes. I then went to get my other card and paid what was owed. The grins on their faces and the looks when I returned with my card made it worse and I just felt beyond uncomfortable for the rest of my time there. I understand that dealing with customers on a daily basis, can be tough and I can even understand if I was being rude or disrespectful, but I wasn’t.
I don’t think I will continued there. I just hate the way they made me feel. First impression lasts.
Anita Venable (06.09.2017 21:13)
Had gastric sleeve last year 6/20! Very happy with pre op, surgery, and post op! Very attentive staff
Had gastric sleeve last year 6/20! Very happy with pre op, surgery, and post op! Very attentive staff
Samantha Jacoby (05.06.2017 21:45)
Everyone in the office is so nice and helpful from the front office staff, dietitians, Shonna who does the billing, the nurses and of course Dr. Dimarco. I highly suggest the Weight Loss Center at PinnacleHealth!
Everyone in the office is so nice and helpful from the front office staff, dietitians, Shonna who does the billing, the nurses and of course Dr. Dimarco. I highly suggest the Weight Loss Center at PinnacleHealth!
cory a (23.05.2017 20:04)
Waiting at windows with no acknowledgment that I'm there..can't stand that...at least tell me ur busy, it'll be a moment...
Waiting at windows with no acknowledgment that I'm there..can't stand that...at least tell me ur busy, it'll be a moment...
Cheri Daniel (10.04.2017 14:27)
The staff is amazing. They are always very helpful and able to answer your questions. The physicians are also great. They have been taking care of me for several years now and are always the epitome of professional.
The staff is amazing. They are always very helpful and able to answer your questions. The physicians are also great. They have been taking care of me for several years now and are always the epitome of professional.
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Amerika Birleşik Devletleri (ABD), Harrisburg
