PinnacleHealth West Shore Campus

Alice Peters (06.11.2017 15:28)
I love this hospital and their amazing staff! I was there recently with my father and they treated him so friendly and with so much respect. I highly recommend this hospital.

Annette Ashe (29.10.2017 00:17)
We just had an extremely tragic event for our family entrusted to the care of this hospital and staff. Without exception, every physician and staff member that cared for our family was kind, compassionate, professional, and clearly skilled in their area of expertise. Cannot recommend highly enough!!!!

Nicole Gould (04.10.2017 23:27)
Took my 9 year old son here after seeing his doctor because I was unhappy with the care there. Well this place wasn't any better. Took my 9 year old for a possible concussion. First off the nurse wanted to give me her opinion on how my son should not be playing football and how i should want him to remember when he is old so I shouldn't let him. I told the nurse that him not playing football wasn't going to happen. Just when I thought it couldn't get worse. The doctor came in and basically told me that she couldn't tell me if he did or didn't have one because they had no baseline test on my son??!!! After I told her how I was unhappy with our previous visit with his doctor because I felt they didn't do enough she basically told me well that's the way it is and I would have to go back to his doctor if I wanted anything done. How could you not see I wanted to be sure my son was okay and not help me find a route to get him testing or something. Felt like I was a bother. Doctor had no personality and very poor bedside manner and she had a student following her. Ugh! Hopefully the student will not take after her in her bedside manner. Why couldn't she even refer me to a concussion clinic?!!! A waste of time and money! I will be letting my insurance company know about this. Such lack of help!

Sharon Alvord (14.09.2017 04:01)
I had a very good experience here. I was taken in within 5 minutes. I had to answer the usual questions like allergies and medications you are on. The receptionist was to the point and did her job well. I was taken immediately to a room and changed into a gown. They got an IV in me in no time! I'm a very hard stick. It didnt even hurt. Very thorough and asked many questions. Heart monitor and had a cat scan. Very quiet at noon and was done by 4. Very different from other places where you waited 4 hours before you were seen plus they acted like they did not know what to do at other hospitals. The nurses were very pleasant and answered questions. The doctor was very good and took a good amount of time with me. He encouraged questions. All the equipment like the cat scanner and other machines were right there in the ER. Nice feature.The ER was all in one with everything handy. Quiet too even with other patients there. I recommend this Hospital. You won't be stressed out. Good job! Private rooms. You don't have to share with anyone.

Joy Roma (20.08.2017 20:32)
Terrible triage tech. I remember the days when you got a nurse in triage. Jen had no personality and stabbed my vein 3 times before I told her no more. I went in with chest pains and then sat in the waiting room for about an hour. I think that was my punishment for not letting Jen keep poking holes in my vein in my hand because when I told them I was leaving they said, "well, we couldn't get blood..."

When we first walked in there was only a mom and her little girl waiting. When we left the ER there were about 10-12 other people in the waiting room. I asked the mom how long she was waiting and she said over an hour. Poor little girl was patiently waiting for stitches.

We should have gone to an urgent care instead! They would have taken chest pains more seriously I hope.

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