Enterprise Rent-A-Car
| 410 Broadway Drive, Hattiesburg |
5 oranları
5.20/10.00 |
|
+1 601-544-0022 |
|
Enterprise Rent-A-Car haritada
değerlendirme
Jolee Brown (15.10.2017 07:36)
Great experience. Great car for the distance drive. 5/5 Would use again if needed.
Great experience. Great car for the distance drive. 5/5 Would use again if needed.
Rebecca Gibson (14.10.2017 22:45)
Never ever go to Enterprise when Hertz is an option!! I would not ever recommend them to anyone!! Beside the employees being blatantly rude and disrespectful they require way too much personal documentation. Which they wanna make sure they get paid I get that but anyone in that office could have used my info for fraudulent purposes. Hertz doesn't require even half the things Enterprise does. The employees at Hertz are always friendly. And the rides are always top notch @ Hertz!!
Never ever go to Enterprise when Hertz is an option!! I would not ever recommend them to anyone!! Beside the employees being blatantly rude and disrespectful they require way too much personal documentation. Which they wanna make sure they get paid I get that but anyone in that office could have used my info for fraudulent purposes. Hertz doesn't require even half the things Enterprise does. The employees at Hertz are always friendly. And the rides are always top notch @ Hertz!!
doris moody (15.09.2017 15:45)
My last three rentals at enterprise was unsatisfactory. I scheduled reservations online for each one and I applied my reward points. When I get to the office, each time, they state the points won't apply. Each person I speak with tells me there's nothing they can do about but if it's a reward I should be able to use it. I rent, I earn, but I don't reap the rewards. I feel like I'm being used because me being a long time customer I should be able to leave happy after every rental, but I don't.
My last three rentals at enterprise was unsatisfactory. I scheduled reservations online for each one and I applied my reward points. When I get to the office, each time, they state the points won't apply. Each person I speak with tells me there's nothing they can do about but if it's a reward I should be able to use it. I rent, I earn, but I don't reap the rewards. I feel like I'm being used because me being a long time customer I should be able to leave happy after every rental, but I don't.
Grace Ellen M. Santa Teresa (24.08.2017 01:54)
The Branch Rental Manager, Andy Kern, stands behind employees who do not follow corporate policy.
Enterprise Holdings, Inc., there is a more lengthy letter written for you regarding this car rental.
There is a claim made stating that I damaged the roof of a Jeep Patriot. It was originally "inspected" by a female employee, Brittany (sp?) and she did not inspect the roof during our walk-around before we left with the SUV.
1300+ miles and 2 days later when I arrived at my RI destination, I exchanged the Jeep Patriot for something that did not smell of smoke or have copious long dog hair. When I exchanged this vehicle for another at the Narragansett, RI Enterprise branch, a conscientious female employee documented roof damage. She stood up on the rear tires. (I’m sorry that I don’t recall your name.) She asked if we drove through hail. My husband who stands at 6’1” could not see the damage unless he was straining on his toes, and even then, he only noticed damaged to the rear of the roof. He stood on the wheels himself to see the magnitude of the roof damage. My husband explained Brittany’s “inspection” to this employee and she replied that she was sorry, but that employees lose their jobs for not reporting such damage and that some Enterprise branches were better than others. She also explained it is Enterprise's policy to inspect every inch of the vehicle including the roof. She further explained that the Enterprise employee is to stand on running boards, if present, or the wheels of the vehicles in order to fully inspect the vehicles' roofs. I do not fault this Narragansett, RI Enterprise employee for conducting her job so thoroughly. The Jeep Patriot was exchanged for an extremely clean Jeep Compass.
Today, I returned the Jeep Compass and I discussed this with the manager, Mr. Kern, hoping to obtain some resolution at his level. Brittany admit, in the presence of Mr. Kern, that “with those big vehicles, a Jeep Patriot, a full size pick-up or van, I do not get up on the wheel, I just glance at the roof.” She stands at about 5’2”. In the flat parking lot, Brittany “glanced at [the roof]” of the Jeep Patriot.
I requested from Andy that he have Brittany write an addendum regarding her height and how she visually inspected the roof of the vehicle as it would help to demonstrate that an adequate inspection was not performed. Andy stated that he stood behind her inspection, that her height was not a contributing factor and also replied that it was out of his hands.
Grace M. Santa Teresa, M.D.
The Branch Rental Manager, Andy Kern, stands behind employees who do not follow corporate policy.
Enterprise Holdings, Inc., there is a more lengthy letter written for you regarding this car rental.
There is a claim made stating that I damaged the roof of a Jeep Patriot. It was originally "inspected" by a female employee, Brittany (sp?) and she did not inspect the roof during our walk-around before we left with the SUV.
1300+ miles and 2 days later when I arrived at my RI destination, I exchanged the Jeep Patriot for something that did not smell of smoke or have copious long dog hair. When I exchanged this vehicle for another at the Narragansett, RI Enterprise branch, a conscientious female employee documented roof damage. She stood up on the rear tires. (I’m sorry that I don’t recall your name.) She asked if we drove through hail. My husband who stands at 6’1” could not see the damage unless he was straining on his toes, and even then, he only noticed damaged to the rear of the roof. He stood on the wheels himself to see the magnitude of the roof damage. My husband explained Brittany’s “inspection” to this employee and she replied that she was sorry, but that employees lose their jobs for not reporting such damage and that some Enterprise branches were better than others. She also explained it is Enterprise's policy to inspect every inch of the vehicle including the roof. She further explained that the Enterprise employee is to stand on running boards, if present, or the wheels of the vehicles in order to fully inspect the vehicles' roofs. I do not fault this Narragansett, RI Enterprise employee for conducting her job so thoroughly. The Jeep Patriot was exchanged for an extremely clean Jeep Compass.
Today, I returned the Jeep Compass and I discussed this with the manager, Mr. Kern, hoping to obtain some resolution at his level. Brittany admit, in the presence of Mr. Kern, that “with those big vehicles, a Jeep Patriot, a full size pick-up or van, I do not get up on the wheel, I just glance at the roof.” She stands at about 5’2”. In the flat parking lot, Brittany “glanced at [the roof]” of the Jeep Patriot.
I requested from Andy that he have Brittany write an addendum regarding her height and how she visually inspected the roof of the vehicle as it would help to demonstrate that an adequate inspection was not performed. Andy stated that he stood behind her inspection, that her height was not a contributing factor and also replied that it was out of his hands.
Grace M. Santa Teresa, M.D.
TAMMY HARTFIELD (08.08.2017 15:55)
My recent experience with Enterprise was great. It was my birthday and I got a chance to rent a 2017 GMC Yukon. I was so happy. This ride gets the attention because of the luxury and the color was beautiful. I say to those who was looking "YOU WISH" Thanks Enterprise!
My recent experience with Enterprise was great. It was my birthday and I got a chance to rent a 2017 GMC Yukon. I was so happy. This ride gets the attention because of the luxury and the color was beautiful. I say to those who was looking "YOU WISH" Thanks Enterprise!
bilgilendirici malzemeler - Hattiesburg
bilgilendirici malzemeler - Amerika Birleşik Devletleri (ABD)
fotoğraf Galerisi
Amerika Birleşik Devletleri (ABD), Hattiesburg
