MDwise

Brian Smith (31.10.2017 02:09)
I had medial branch block on right side which they kill the nerves in my back. Took 4 mths to get approved and now have to wait for the other side to be approved. What takes so long? I make my monthly payments which i haven't worked since March of 2013 after a failed back surgery. I call and i get the run around. Other than the long wait the insurance is good...just slow for approval.

Rebecca Magallanes (13.10.2017 06:48)
The customer service gals are always spot-on for knowledge of my benefits, issues, and support. The coverage I have is great. There are times I have to wait a longer than usual for approval of certain procedures but they get approved. When I am being taken advantage of by a provider with a billing problem I've even had opportunity to be on-line while the customer service rep called them to inform them of how the state had things laid out. It was refreshing. Though MDWise may not be perfect, but wow, the coverage gives me security and the providers really know what they are doing. All of them.

debbie rickett (26.09.2017 15:22)
This is a great company and I am very satisfied with my coverage. Everyone I have ever spoken to at MDWISE has been fantastic. They are always very friendly and helpful. I would highly recommend this company to anyone looking for a very good insurance company.

Fred Leimberger (13.09.2017 00:04)
They are a terrible company. The phone crew is untrained, unprofessional, and highly clueless. They never follow through with anything, and every time you call back, they have no clue what it is they were supposed to be following up on. Then of course the whole process starts over and then over again and again etc. I guess a lot of patience is necessary. It usually takes 4-14 months to get a bill paid. Unfortunately ive been dumbed down enough that im starting to get accustomed to having collections letters sent to me on a regular basis. But i am always concerned about how it will reflect on my credit score. Of course, they wont answer that question.
I would absolutely LOVE to give them 1 or 0 stars, but i cant complain too much when my family of 4 gets coverage for $28 a month. I guess you get what you pay for. But still, considering i spend 30-50 hours a year on the phone with them, all while constantly worrying about my credit score, is it worth it to me?

Yeah......i guess

Jack Keeler (12.09.2017 16:28)
Everyone at MDwise has been phenomenal! I can always get treated with respect, care, and highly trained agents. The transportation perk has been awesome! Not having a car makes getting to my doctors a challenge. MDwise solved that yet again. I can't say thank you enough.

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