Hertz Rent a Car
| 70506, 1700 West Pinhook Road, Lafayette |
5 oranları
3.20/10.00 |
|
+1 337-233-2313 |
|
Hertz Rent a Car haritada
değerlendirme
thmstrivium (08.11.2017 20:25)
Everyone I talked to was courteous and polite. They helped me get into the car I needed rather quickly and returning the vehicle was just as easy. Only complaint is that they didn't answer the phone in a timely manner.
Everyone I talked to was courteous and polite. They helped me get into the car I needed rather quickly and returning the vehicle was just as easy. Only complaint is that they didn't answer the phone in a timely manner.
Peter Vidrine (14.10.2017 04:55)
They didn't have what we reserved a month earlier. When I asked for them to call the other Hertz in town, they refused.
They didn't have what we reserved a month earlier. When I asked for them to call the other Hertz in town, they refused.
Lance Robichaux (13.04.2017 01:04)
Good customer service and professionalism go a long way, and this Hertz location has neither. Employees acted aggravated that customers were there. I will never rent a vehicle from here again.
Good customer service and professionalism go a long way, and this Hertz location has neither. Employees acted aggravated that customers were there. I will never rent a vehicle from here again.
stfaulk90 (16.10.2016 20:02)
I booked a reservation at a location across town, and when I arrived via a $12 uber I was informed that my rental was taken moments before I arrived and there were no others on lot. I did not miss my deadline. I was informed that "I should have booked by calling the location." However, I did call the location - they did not answer the phone call so I was directed to an 800 number who processed the information and sent me an email confirmation of my rental.
Hands down the worst rental company I've ever had the misfortune of dealing with. I was offered no ride, no deals, nothing. They searched for nearby locations and stated that there was one roughly 4 miles away for $90 more than my original booked price. Pathetic customer service. Avoid at all cost. Pay the extra money to enterprise and don't deal with the possibily of this event happening to you.
I booked a reservation at a location across town, and when I arrived via a $12 uber I was informed that my rental was taken moments before I arrived and there were no others on lot. I did not miss my deadline. I was informed that "I should have booked by calling the location." However, I did call the location - they did not answer the phone call so I was directed to an 800 number who processed the information and sent me an email confirmation of my rental.
Hands down the worst rental company I've ever had the misfortune of dealing with. I was offered no ride, no deals, nothing. They searched for nearby locations and stated that there was one roughly 4 miles away for $90 more than my original booked price. Pathetic customer service. Avoid at all cost. Pay the extra money to enterprise and don't deal with the possibily of this event happening to you.
be tk (06.10.2016 05:21)
The staff is extremely rude. Never ever rent here! When you walk in, there is no one to greet you, I waited for 10 minutes before anyone tried to help me. The car they gave me was dirty on the outside and the interior was disgusting. They do not care. This is the worst Hertz I've ever dealt with. Horrible! Negative 5 stars!! Go to the airport Hertz, they are much better. This is the last time I rent from hertz.
The staff is extremely rude. Never ever rent here! When you walk in, there is no one to greet you, I waited for 10 minutes before anyone tried to help me. The car they gave me was dirty on the outside and the interior was disgusting. They do not care. This is the worst Hertz I've ever dealt with. Horrible! Negative 5 stars!! Go to the airport Hertz, they are much better. This is the last time I rent from hertz.
bilgilendirici malzemeler - Lafayette
bilgilendirici malzemeler - Amerika Birleşik Devletleri (ABD)
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Amerika Birleşik Devletleri (ABD), Lafayette
