Kool Smiles Dentist

Ida Lanclos (25.10.2017 17:08)
These people tell and ask you to sign a paper stating that you won't use your phone in the back with the doctor for HIPA reasons.When you go back that it's one big open area where everyone can hear everybody's conversation. Sorry but I don't think that is right and I didn't feel comfortable there.

Chelsy Thibodeaux (19.07.2017 00:17)
We had a great experience at Kool Smiles! My 7 yo daughter had very high anxiety about going to the dentist, especially after they told her that she would need to have a tooth extracted! But the assistants at Kool Smiles made her feel so much better and helped keep her calm. They gave us the option to give her laughing gas for the extraction and it worked wonders!!!!! They had music playing in the procedure room, and once the gas had her calm she was dancing in the chair and trying to sing! It was amazing how much better they made her feel!! We especially loved our dental assistant Britney! She talked to my daughter so much and really calmed her down!!

pinkk pantherss (29.06.2017 21:37)
The Staff was unprofessional, or rude. One dental assistant brought us into a room just to get my son's weight, didn't ask any other medical questions, etc. And was complaining how he didn't want to go back out to the lobby/receptionist area & would lean against the wall complaining. Thankfully this was our first visit, and our last visit to Kool Smiles. And the only thing my son needed done was a checkup and a cleaning. Only 1 receptionist was very friendly & polite. And one of the dental assistants was polite and very friendly as well. The dentist, not so much. As this is a place for children, you'd think that they'd be "kid friendly", obviously not. Almost everyone acted as if they hated their job so much. But then again, this is in the ghetto.

Laurie Hohensee (28.06.2017 15:57)
My Daughter has been going here since she was 9 months old! I love the fact that there is a play area for her to run around in while waiting, it helps calm her nerves and get excited to see the Dentist. We did have quite of a wait but, this was due to only having 1 dentist in the office that day. Also, even though we had a wait the Hygienist kept her busy coloring and playing. Love the complete atmosphere!!

Angie Acosta (24.06.2017 01:39)
Have been going here for years,usually have no issues. Today,however,was very different! Had to wait an hour and a 1/2 before my 2 kids were called back. The lobby smelled like feet & urine. When we got to the back, some of the employees were dragging their feet like they had nothing to do, 2 of them spent like 5 minutes changing the setting on the A/C before sitting down at my kids stations. My son had his teeth cleaned & the dentist checked him & they totally forgot about my daughter. So we had to wait even longer because the hygentist worked on 2 other kids before realizing my daughter was still waiting. Very disappointing!

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