Kentucky Pain Care of Lexington

charlotte strunk (09.08.2016 00:27)
It would have been nice if they had let there patientsknow they were closing there doors for good

Detroit Ironworker (10.07.2016 03:01)
Appointment time 11am, seen doctor at 4pm and this is normal with this outfit and let's not talk about parking. My answer to this treatment " Good By Kentucky Pain Care". Zero stars if I could give it. Dear Google, Think about offering zero stars.

ringfinger9919 (12.08.2015 01:21)
So sad that the first appointment I had was good, but every appointment after that I was threatened with "bring your medical records or will we cut off your medication or dismiss you" (They were faxed by my doctor to be able to GET an appointment). In the end I had to reschedule an appointment and 38 days after my previous appointment ran out of my 30 day supply of medication. I drug tested clean of everything and was dismissed without medication or a referral to another doctor and sent home to go through withdrawal to start all over again to find another pain management doctor. :(

Nancy Bishop (09.12.2014 16:56)
What started out as good, has done nothing but get worse. John Gilbert did my husband's surgery in January, and his health has done absolutely NOTHING but get worse since.
If we hadn't went ahead with that surgery, I doubt seriously he would be in the hospital AGAIN right now.
The place does prescribe the medications he needs, but that's about it, really. The bad part about it was that he wasn't supposed to still NEED those medicines after the surgery. He needs them now more than he ever has before!
The policies are insane. He has had surgery, through their clinic. He is in very bad health, and every single person up there knows it. Yet they still insist upon the urine sample, though they know that even something as simple as that is very difficult for him to give.
He is supposed to be on a "no-wait" list; due to the swelling in his legs and feet, and the incredible pain he is constantly in, yet even since they said he was going to be put on that list, we have had to wait for HOURS at a time anyway, because of them insisting upon a urine sample that is very difficult for him to do, in part because of reduced kidney function that very well may have been an indirect result of the failed neck surgery that John Gilbert did in January.
What started out, as I said, a good thing, rapidly has deteriorated in recent months.
Not please at all.

Annie Hawkins (16.10.2013 17:30)
One star is the lowest I could give it but it doesn't deserve one. I had to wait at least two hours before I was seen. Of course, there was a urine test first, which I didn't mind. Then another wait and a male nurse came into the office and started asking questions for their form on the computer. He laughed at me when I told him my current treatment and said it wasn't legal. I told him the KY Legislature said it was as did my insurance company. I told him my current doctor had sent my records. He found that page on his computer and read the first two lines and laughed again. There was another wait for Dr. Gilbert and I saw him for no more than 2 minutes. He did not examine me. I tried to get him to look at my back and he wouldn't. He told me I would have to have an MRI, CAT scan and physical therapy every year and he would cut my medication by three. My muscle relaxer he wouldn't give me but said I would have withdrawals and would need to find a way to get through then. He didn't offer help. Without an exam, he would have given me a prescription that day, but I said I didn't need it until December so he told me to come back then. I told him I had been on disability since 2006 and didn't feel like all those steps I had already taken. I'm 61 so I'm not going to work again. If I felt like them, I wouldn't need a pain doctor. He said, "Sorry, that's the rules." He left and the nurse said, "Should I put down that we released you or that you declined treatment or are unable for treatment?" He never asked if I was going to continue. I told him I was unable and he said he would put declined. The doctor spent part of that 2 minutes I saw him saying they weren't a pill mill. They so very much were, but doing just enough to not draw attention. A lady with a walker waited for two hours and she finally went back. She came out and said he didn't want to see her but he just gave her the prescription. Horrible, horrible place. Dr. Gilbert told me he was following the rules of the owner of the clinic. The nurse said that Dr. Gilbert had bought the clinic. Understanding and kindness was zero. Care was zero. Dr. Gilbert did say my current doctor, who is closing his practice is a good man. He is and Dr. Gilbert could learn a lot from him.

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