Banfield Pet Hospital

shelby allen (18.10.2017 02:08)
I'm not sure why this place has such poor reviews. All levels of staff were friendly, they got my cats taken care of quickly and went the extra mile to help me get them cleaned up after the car ride caused them to get sick on the way. They called for a follow up the next day after seeing them, too. Unlike some mentioned I never felt like I was pressured into the wellness plan although they gave me the information to look over for myself. All in all, great service.

Ciara Burdette (25.06.2017 18:08)
I Just called about putting our dog down and the service I got was so rude and insensitive. I never will again call for any type of services for my pet.

Emily Elliott (09.12.2016 15:44)
They were super friendly and took great care of our cat. They even called to check on him the day after his surgery. It was quick and easy to get him in as well.

Caitlyn Griffett (26.10.2016 23:39)
I love Banfield! :) I had to take my little kitten Bella in last week because she was very sick, we had rescued her from someone who had over 30 cats and did not take care of any of them, the women did not want to spay or nuetore the cats she had that were making more and more babies so they were all sickly and roaming wild on the streets. It turns out she had ear mites, a HUGE cut on her side from possibly another cat, roundworms, and a bad infestation of fleas. She was so under weight that you could feel every bone in her body as well as almost being anemic. We had rushed her to the 24 hour emergency vet and they wanted to charge us over 400$ for everything. So we made the cut on her side priority and only had that treated at the time. All in all they still charged us 200$ for the exam and medicine for her cut alone. So we left a little empty handed, but then a few days later we found Banfield and let me just say, I am very pleased with the service, not only did they put our kitten first, and notice the ear mites that the previous vet had not, but they also gave us a affordable price to pay and set us up for a monthly plan. I am more than happy to pay monthly so that our 300$ vet bill would be 100$. No matter what I will never regret the decision, because if it wasn't for them Bella may not have servived another day. Thank you Banfield for everything!!!!!!!!!!!!!!!

Mary Pat Sinclair (27.01.2016 01:11)
Don't let the convenient hours and location fool you---During my 20 months of bringing my dogs here, I saw 4 different vets, countless vet techs. As soon as you find one that is good and reliable, they find work elsewhere (at a more reputable vet clinic). The front desk personnel are sometimes friendly, often not. The communication between the various vets and vet techs is lackluster, at best. Overall, don't waste your time or your money on their Wellness plans and big business model. Find another, locally owned vet clinic. It is worth the extra effort.

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