Adolph's Grill & Bar
| 5131 Aberdeen Avenue, Lubbock |
5 oranları
8.40/10.00 |
|
+1 806-785-2030 |
|
Adolph's Grill & Bar haritada
değerlendirme
Kandi Young (11.11.2017 10:34)
Had a blast! From Wichita Falls, Tx, and went with a friend! GREAT time! Bree was a phenomenal server!
Had a blast! From Wichita Falls, Tx, and went with a friend! GREAT time! Bree was a phenomenal server!
Matt Daddy (31.10.2017 08:55)
Fun place to hang out and sing karaoke. Usually not too crowded.
Fun place to hang out and sing karaoke. Usually not too crowded.
DAVID SALCIDO (25.09.2017 06:04)
Great food. Great cooks. Famous burgers
Great food. Great cooks. Famous burgers
Andrew Gillespie (23.07.2017 23:36)
This will probably be our go-to place because it's within walking distance. However, do not expect that they are open until 2 a.m. as is advertised online. They are actually open until 1:30 a.m.. they are kind of jerks about kicking you out at that time. While serving you the staff is fairly nice and the bathrooms are unexpectedly clean. Overall it will be a positive experience. Just expect it to close earlier than is advertised on Google.
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*Updates since owner's response*
The one thing I think would make a big difference is if you could somehow curb your doorman's terrible attitude towards customers. Everytime we have gone in there and asked him a question, he has given us a dickheaded response. One example is that we asked him "when does the bar close" and he responded "closing time." This happened upon entering, so there is no excuse for him. It's like we can never get a straightforward answer from that guy. The rest of your staff is fine, but it's fairly off-putting when that sneering jerk is the first person to greet you.
Putting that issue aside, I think that being as upfront as possible goes a really long way. I think that it would be a good idea to invest a few bucks to hang a sign informing customers of your credit card policies. Everyone thinks it's weird, but everyone would be totally fine with it as long as they were informed upon starting a tab. This would save the morning shift time in answering phone calls from confused customers. I think it would also save the wait staff time by not having to explain the policies in detail. I know that I, as a customer, initially felt hesitant to stay when I heard the policy the first time around, but I'm fine with it now that I'm aware of it.
Ultimately, I'm trying to say that 1) I think it would save you money in the long run to put up a sign regarding your card policies and 2) cheer up that doorman. I'd even settle for a neutral one.
This will probably be our go-to place because it's within walking distance. However, do not expect that they are open until 2 a.m. as is advertised online. They are actually open until 1:30 a.m.. they are kind of jerks about kicking you out at that time. While serving you the staff is fairly nice and the bathrooms are unexpectedly clean. Overall it will be a positive experience. Just expect it to close earlier than is advertised on Google.
-----------------
*Updates since owner's response*
The one thing I think would make a big difference is if you could somehow curb your doorman's terrible attitude towards customers. Everytime we have gone in there and asked him a question, he has given us a dickheaded response. One example is that we asked him "when does the bar close" and he responded "closing time." This happened upon entering, so there is no excuse for him. It's like we can never get a straightforward answer from that guy. The rest of your staff is fine, but it's fairly off-putting when that sneering jerk is the first person to greet you.
Putting that issue aside, I think that being as upfront as possible goes a really long way. I think that it would be a good idea to invest a few bucks to hang a sign informing customers of your credit card policies. Everyone thinks it's weird, but everyone would be totally fine with it as long as they were informed upon starting a tab. This would save the morning shift time in answering phone calls from confused customers. I think it would also save the wait staff time by not having to explain the policies in detail. I know that I, as a customer, initially felt hesitant to stay when I heard the policy the first time around, but I'm fine with it now that I'm aware of it.
Ultimately, I'm trying to say that 1) I think it would save you money in the long run to put up a sign regarding your card policies and 2) cheer up that doorman. I'd even settle for a neutral one.
Candyce Mathews (28.06.2017 02:42)
I went on a Saturday night. Very busy, so service was slow, but polite and accurate. It was karaoke night so it was noisy but no belligerent drunks singing or harassing singers. Clean, nonjudgmental atmosphere. I gave 4 out of 5 because of their "starting a tab" rule that I was uninformed of when I handed over my card. If you want to start a tab, they automatically charge $30, no matter how small your tab is, until they know that the funds there. So the next day, when I checked my account, it freaked me out because I had only spent a total of $25 and that extra $5 makes a difference to me. The following day it posted as $25 after it had cleared the bank, but the hassle of having to call the bar the next day and having whoever answered speak to me in a belittling manner explain their tab rule, (why would that be common knowledge?!), was enough to make me feel they needed the demotion to 4 stars.
I went on a Saturday night. Very busy, so service was slow, but polite and accurate. It was karaoke night so it was noisy but no belligerent drunks singing or harassing singers. Clean, nonjudgmental atmosphere. I gave 4 out of 5 because of their "starting a tab" rule that I was uninformed of when I handed over my card. If you want to start a tab, they automatically charge $30, no matter how small your tab is, until they know that the funds there. So the next day, when I checked my account, it freaked me out because I had only spent a total of $25 and that extra $5 makes a difference to me. The following day it posted as $25 after it had cleared the bank, but the hassle of having to call the bar the next day and having whoever answered speak to me in a belittling manner explain their tab rule, (why would that be common knowledge?!), was enough to make me feel they needed the demotion to 4 stars.
bilgilendirici malzemeler - Lubbock
bilgilendirici malzemeler - Amerika Birleşik Devletleri (ABD)
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Amerika Birleşik Devletleri (ABD), Lubbock
