LA Fitness

Sadie Pollock (09.11.2017 19:38)
2 star rating for customer service. I needed to cancel my personal training package because of medical reasons. After months of calling, leaving messages, texts, and even reaching out to another club for help (it’s against their policy to cancel for another club), I got fed up. I called the corporate office and the lady was extremely helpful and kind. Took care of it in 2 min. She didn’t even try to pressure me like club employees. If you need to cancel a membership go straight to Corporate. Don’t waste your time.

Breanna LaChapelle (07.11.2017 02:22)
Always super clean, locker rooms and machines, and everything is always in working condition. The staff is super friendly and helpful and I really enjoy the classes offered with the membership. I definitely recommend getting a gym membership here. Totally worth it.

David Youngs (26.10.2017 02:16)
My wife and I have been working out here for several years. As far as clubs go it has a large amount of machines, well lit, decent environment, classes, full size pool, sauna and hot tub and a juice/meal place. We work with a really awesome personal trainer as well!

The reason I'm not giving this place 5*'s is because 1. The app they use for check ins hasn't worked for months. 2. Some of the equipment needs repair and has been needed for years. Not sure if they're every going to do that... 3. Being a large gym, there is higher turnover with the staff and their business model of operation is very corporate.

Other than this though, it's a great place to work out!

John LeVasseur (26.09.2017 15:41)
Zero common sense. They have a janitor wet mopping the free weight floor during business hours. How does applying water to a surface, in an area that requires members to have secure footing, make sense. I'm doing heavy squats. I go to get a drink and come back. The floor is now covered in water. Are you trying to get people injured? You're closed at a minimum during the week of 5 hours, mop the floor then. If it happens again I'm done.

Savannah R. Robertson (24.09.2017 18:28)
I have only been to this gym a few times now, but all experiences have been nothing short of great! V and RD helped me out with training on my first day in the gym. I had a great workout, and learned a lot about nutrition, weight training, and the next steps on how to reach my goals. They were next to me throughout the workout critiquing my form, explaining what muscles I was using, and making sure that I got the most out of it. Really sweet guys! They made me feel comfortable and I really appreciated all of their help!

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