Allegiance Benefit Plan Management

Amanda Lias (23.10.2017 22:22)
Helped me so much today!!! I appreciated their knowledge and listening to my gripe!!

Sass2000Cass (28.09.2017 01:42)
If I could give this company zero stars I would. I am not sure they care. Unfortunately I am stuck with this company to try to get my cobra installed. It is a very long story but the crux of the matter is that I was severely bullied by my previous full time employer who contracts with this company. I am working to take legal recourse at this time. I left to go to another job (which sounded wonderful when I took it) which has sadly turned out to be a part time job which is not what I signed up for. Sadly, I have had to use the money I would be putting towards my cobra premiums to pay for rent, food, groceries, utilities, so I was planning to use my credit card for payment for cobra. Oh, they don't take credit cards with this company for payments. When I called them to see if they could help me, it was, 'sorry about that, nothing we can do about it'. They asked me if I could get a Cashier's check from my CC. No, I cannot get a Cashier's check for my cobra due to my CC conditions. And...to make things worse, I only have around 14 days before my Cobra period expires due to my previous employer not sending my cobra stuff for about six weeks as they even admitted they dropped the ball. I don't want to go on Obamacare exchange as there are no companies that contract through rural NV for the upcoming year and most of them have already left the state. Thanks Obamacare and thanks Allegiance for helping the hard working people of America to continue to be healthy (not). I am going to keep working my bum off to make a better life for myself and my family, no thanks to you and my crappy employers. I am happy to discuss this matter if you want to contact me. I am just sad, emotional, and asking for help...sad that I have to ask for help when I worked my bum off going to school/working full time since I was 14 and despite having two doctorate degrees...

Edit: spoke with Angela. She went through the same spiel as the other people I have spoken with. Yes, I have been on the phone for 6 hours now trying to fix this and I have been told my options (ie Obamacare, etc). Except she did explain to me one more option, which honestly, does not help all that much as I am not sure it will work. She even flat out said that they cannot extend my cobra availability to sign up due to laws (ok, I get that but it is UNFAIR that my employer took 6 weeks after my notice to get it in to them) and that they do not take CCs due to the 1.5-3% fees for them. Fine then, allow me to lose my health coverage over their fear to lose $15-30, which I would gladly pay but law states I cannot as a consumer. Thanks a lot. I am not changing the star rating because she still didn't seem to care and did not help me to find any true solution at this time. If I do find a solution, I will change the rating. BTW: Anthem (my most recent insurer) has been AMAZING through this. Too bad I can't go through them to get my cobra started.

Andee E (30.03.2017 19:18)
Allegiance has always been helpful and friendly when addressing my questions or concerns. Maybe I didn't like the answer but they have always been helpful, courteous and professional.

Dawn Dambach (28.03.2017 00:20)
Customer service with Allegiance is top of the bar. There is not a long wait, the questions asked are answered in a decent amount of time with structure and easy to understand explanations. I have never called Allegiance to receive less than perfect attention. They come across as a company that supports and appreciates their members

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