Columbia Dental
- Amerika Birleşik Devletleri (ABD)
- Yeni Cennet
- Diş doktoru
|
46 Prince Street, New Haven |
4 oranları
6.00/10.00
|
+1 860-645-0111
|
değerlendirme
Jeanine Billingslea (12.05.2017 05:48)
I have had consectuctive appointed.ents ay this location and they have all been awesome. You must come trough the door and tell then your there but other than that Dr Patel is awesome the hygienist ate friendly .they just need to get TVs or something in the rooms . I recommend everybody to see Dr Patel Hus friendly staff at Columbia dental new haven .💭😇👍👍👍
realmusik2123 (04.04.2017 04:26)
Horrible service. My Wife and I waited two weeks for a cleaning. When the day finally arrived, we got a call about two hours prior to our appointment to tell us that we didnt have any health insurance and without any other explanation canceled our appointment. They said they were having this problem for a few days. They obviously failed to contact us sooner and instead waited til last minute. Giving us no chance to fix the problem or figure it out. I went out my way to figure out how come "we were suppostly without any health insurance." Once I spoke to my insurance they were confused as well as they never received anything from Columbia Dental. Once we hung up with the health insurance, we contact Columbia dental to make sure everything was correct in their files. I read them my insurance information and was told they will call me back. Two days went by and no one ever contacted me. I called again and had to give all my information all over again because the person I had previously spoken to never took action. Hours later after me harassing them, I finally got contacted by Columbia Dental. Turns out to be that it was their mistake. Wrote our information down incorrect. So we lost the appointment we waited so long for due to their error. I finally get to reschedule and we had to wait another week. The day finally arrives and we go to Columbia Dental. We told the lady in the front counter our name and she tells us we dont have an appointment. Our name didnt even show up at all. So we basically waited 3 weeks for this appointment and still they failed to set up our appointment. My Wife and I are angry telling them as calm as we can how fed up we are due to all the run around. The office was completely empty and they still hesitated to take care of us after everything we told them. They asked us how far did we travel to decide if to take care of us or not... This is completely ridiculous and extremely unprofessional. They are also harrasing me every week by mail with a bill that I dont owe. Spoke to someone about this issue two years ago and was told it was a computer problem and not to worry about it. I was told others received the same bill to ignore it, no balance. But here I am two years later still getting harrased. I call the billing department daily atleast 5 times or more a day and left numerous of voicemails explaining my situation. No one ever picks up the phone or atleast call back. This business is horrible and worst service ever, in every department. The staff is very unprofessional in every kind of way. I have no clue how any of them are still employeed.
Erica Roman (27.03.2017 18:58)
My appointment was at 2. At 1:15 they called to see if I could come in right away. I was there by 1:30. I got called in the office at 2:25. I was already agitated. I walk into a dirty office with a ripped shaky chair. Wait another half hour. Dr comes in to evaluate me and says I have 16 cavities and needed to have all of my bottom teeth pulled out and get a denture. I didn't even have tooth pain walking in the door. He is a bum. I ran out of there so fast and didn't even look back. I went to the clean, Dr dental today on route 80. So clean and up to date. Employees and doctor was great. Oh I have 3 cavities by the way. Not 16. I will see how much money he would have made to extract all those teeth and then get a denture. I will be reporting him.
Corinne DeFazio (17.08.2016 10:21)
Columbia Dental has always been a JOY! I get great care & the staff is caring, funny, friendly! I give them the hightest rating for professional and patient-centered care. This is a culture of care & making the patient comfortable. There is trust and confidence!!! I am so grateful to be a Columbia Dental patient! :-)
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