Great Plains Health

Thomas Kinnersley (08.11.2017 20:14)
I just wanted to thank the staff and in the ER and PCU. I was recently sent by the VA system to your facility with shortness of breath. The ER staff took charge and gave peace of mind went to work and gave me the treatment I needed. I was admitted to the PCU and the care continued. I would recommend your facility to anyone in need of health care. Again thank you from the bottom of my heart.

Thomas Kinnersley

destinyssister (05.10.2017 21:02)
Don't get me wrong I've never had a problem with any of the doctors or staff, but their billing services make me want to rip out my hair. I have called several time trying to set up an automatic payment only to get notices about over do payments because the hadn't taken the payment, then they billed me twice for the same device and now they keep calling my mother instead of me even though they say the have my number and have even read it back to me when I've asked.

Watisit Thatwedo (27.09.2017 20:14)
We call for my girlfriend because she had had kidney stones removed and a stint put in 4 days later she was still in pain the meds weren't helping and was still peeing blood the nurse told her it was alright and these signs are normal when she told her Wat the other nurse said and that they all should of been better by now she argued with her and her sister over we had to call patient advocate for this matter to be fixed and had to return back to the er for 4th time in a week so I call the advocate back the next day and found out the nurse told her something different and they believed her so I ask if they had talk to her about it and no they hadn't and asked if they where going to they said I hope this happened because others don't need the same problem as well.....there is something wrong with this hospital and it needs to be fixed they make the money to do so so why has it not happening I have lived here 10 years and it isn't getting better look into this

Jaylene Eilenstine (30.06.2017 03:07)
My grandmother is currently in ICU at Great Plains. After being in bed for 14 hours she asked the nurse (who is pregnant) to help her to the bathroom. The nurse replied that she is 8 months pregnant & doesn't want my grandma to fall & hurt her baby. The nurse told her to just pee in her pants. We have filed a complaint, to say the least.

dadude dadude (18.04.2017 23:02)
My son had an ultrasound here as an outpatient. The insurance did not cover $600 dollars of it. There was a separate $150 bill for a radiologist to read it. Funny thing is the technologist gave us his results, but we never heard from the provider or the radiologist. This hospital will nickel and dime you for everything. Don't even think of checking into the ER, its like they require you to sign in blood, show drivers license, insurance card, give two or three phone numbers, social security number. Its like being incarcerated in jail (if I was ever in jail). You give up all your rights and then get overcharged for every lab. Even if you don't get served food in the ER, if you are there long enough, you will get charge. Granted the service was good, but the health system is mediocre (and that is being polite). Maybe this is why all the good doctors leave the area or state to go to better health care systems. Summary: ok care, overpriced, overcharged.

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