Umami Burger
- Amerika Birleşik Devletleri (ABD)
- Oakland, CA
- Restoranlar
|
2100 Franklin Street, Oakland |
5 oranları
4.40/10.00
|
+1 510-899-8626
|
değerlendirme
Kyle Kuznik (06.11.2017 21:43)
Loved this place. Met a friend here for dinner and it was quite savory. Lived right up to the name.
marcos toscano (23.10.2017 15:59)
I usually don't write reviews especially not the bad ones but my experience at umami burger in Oakland was horrible. We arrived a party of 3 to a fairly empty restaurant we were seated at a somewhat dirty table which the waitress wipe down as we were sitting there. We ordered three beers to get started before our meal but it took about 15 - 20 minutes before we got them. All that we had at our table was water ketchup and pickles. Finally burgers came out after another 20 minutes of waiting after the beers out but my soda never arrived. I guess the food was descent not $25 worth but descent, if anything the tots and sweet potato fries where the highlight of the evening.We also had ordered an extra order of regular fries upon receiving my burger which never came even after we paid the bill. I usually don't like doing this but considering everything that I happen we decided not to leave a tip. After leaving I I realize I left my phone and went back to pick it up.when I got there it was the same waitress there and she's began to question me about not leaving a tip and just made everything feel uncomfortable. She was telling me how she had to pay out of pocket foe the fries so i deciedee to pull my card out to pay the difference but she just turned her back and walked away from me. Sad to say I will never be going back there again. I will not be going there again not because of the high price food but because of the unprofessional service that we had there and out of fear retaliation.
Janna Smith (21.10.2017 09:38)
First time coming here, food was decent. Service on the other hand was below average. Took over 15min for us to be seated when there was only 2 other tables of people. Girl at the front was rude and told us 'just so you know it's automatically going to be a 30min. Wait for your food' and didn't even seat us. Then our waiter mixed up or method of payment that we split in 2, charged the wrong card the wrong amount AND I checked my bank account and had a tip placed on my card that was left by the other person.. won't be going back.
April Halton (18.10.2017 23:22)
Just came from meeting an ex coworker here for lunch. First time here and was sadly disappointed... Got there at 12pm and she'd arrived before me. There were not many people there and we placed our order right away (a Cali burger and fries and a chicken burger). The place started to fill and we watched everyone around us being served but we still had not received anything besides water, pickles and Ketchup. We called over another waitress because our waiter was too busy avoiding and not making eye contact with us. She apologized saying that they had filled a big order earlier but she would check on our order. She went to the back and came back out but never came and gave us an update. After waiting 45 minutes and our lunch breaks being over we walked out and went across the street to Deli Fresh for an amazing sandwich. I will not be back to Umami Burger. Hope you all have better luck!
Mike Neves (08.08.2017 23:00)
Went late on a Saturday night. Place is nice. Trendy look & feel. Service was fine. Kitchen was very slow took about 55 minutes to get our food. We only ordered 2 burgers. They only brought one out. They forgot the other. Burger was okay nothing great. Won't be back.