The Warwick Hotel Rittenhouse Square
| 220 South 17th Street, Philadelphia |
5 oranları
7.20/10.00 |
|
+1 215-735-6000 |
|
The Warwick Hotel Rittenhouse Square haritada
değerlendirme
LeAndra Johnson (18.11.2017 17:34)
Beautiful room and the Rittenhouse area is super nice. The staff was professional, friendly and helpful. The room was comfy and I really enjoyed the fluffy comforter and the sheets were nice and soft. Walls are well insulated. The parking can get a bit precarious, but have patience it will work out. You could definitely pick this for a nice romantic weekend away or a family trip too.
Beautiful room and the Rittenhouse area is super nice. The staff was professional, friendly and helpful. The room was comfy and I really enjoyed the fluffy comforter and the sheets were nice and soft. Walls are well insulated. The parking can get a bit precarious, but have patience it will work out. You could definitely pick this for a nice romantic weekend away or a family trip too.
Susi Singletary (16.11.2017 04:17)
Our stay was delightful. The room was lovely, sparkling clean. Had a slight problem with the tub draining slowly, but was addressed promptly. Maintenance worked on it quickly and made sure we were not inconvenienced in any way. Lobby is lovely , customer service top notch, and the amenities are great. Within walking distance of many restaurants, shops, historical sites. Highly recommend!
Our stay was delightful. The room was lovely, sparkling clean. Had a slight problem with the tub draining slowly, but was addressed promptly. Maintenance worked on it quickly and made sure we were not inconvenienced in any way. Lobby is lovely , customer service top notch, and the amenities are great. Within walking distance of many restaurants, shops, historical sites. Highly recommend!
Laura Laes (21.08.2017 14:36)
The decor was nice. The mattress was very comfortable. Location was good (however the hotels in City Center would have been closer to everything).
With that said, I felt more welcomed at several of the hotels where I dined than in this one where I was staying. At other hotels, I was greeted warmly upon entering and attended to. At this one, I it was difficult to get eye contact or acknowledgement upon entering--not the end of the world, just unusual for a 4-star hotel. The walls are thin. I was woken up almost daily by the cleaning/room service cart at 7am. There is a lounge that serves a continental breakfast and snacks, but you ONLY have access to it if you stay on floor 11 or higher, which was rather disappointing and not explained well during booking. The bathtub drain was standing-in-a-few-inches-of-water slow, which staff did resolve when asked. Upon arrival, I thought it was strange that there was only 1 bathrobe for 2 people. On the last night of our stay, they forgot to restock the room with towels, which left 1 bath towel and 1 hand towel for 2 people. I asked the front desk if we could get more. They said they would send them up. Unfortunately, they never arrived.
The decor was nice. The mattress was very comfortable. Location was good (however the hotels in City Center would have been closer to everything).
With that said, I felt more welcomed at several of the hotels where I dined than in this one where I was staying. At other hotels, I was greeted warmly upon entering and attended to. At this one, I it was difficult to get eye contact or acknowledgement upon entering--not the end of the world, just unusual for a 4-star hotel. The walls are thin. I was woken up almost daily by the cleaning/room service cart at 7am. There is a lounge that serves a continental breakfast and snacks, but you ONLY have access to it if you stay on floor 11 or higher, which was rather disappointing and not explained well during booking. The bathtub drain was standing-in-a-few-inches-of-water slow, which staff did resolve when asked. Upon arrival, I thought it was strange that there was only 1 bathrobe for 2 people. On the last night of our stay, they forgot to restock the room with towels, which left 1 bath towel and 1 hand towel for 2 people. I asked the front desk if we could get more. They said they would send them up. Unfortunately, they never arrived.
Andrew A (05.08.2017 02:21)
The best way to summarize this hotel is to say that a motel 6 is cleaner, more efficient, and still has customer service. I stayed at this hotel for a work function and numerous colleagues had a variety of issues. First off was that the reserved rooms were not ready by check in time. Some people did not receive their rooms until 9:30 at night. I received my room on time but the room was filthy, had no towels, and the bed had no mattress cover. The bathroom has stains on the shower curtain, hair in the sink and tub, and felt like it had not been mopped in months. When notifying the hotel about all of these issues, there was a total lack of customer service, empathy, and willingness to rectify the situation. I would never stay at this joke of a hotel even if the room was free. Honestly, a Hampton inn is leaps and bounds above this place.
The best way to summarize this hotel is to say that a motel 6 is cleaner, more efficient, and still has customer service. I stayed at this hotel for a work function and numerous colleagues had a variety of issues. First off was that the reserved rooms were not ready by check in time. Some people did not receive their rooms until 9:30 at night. I received my room on time but the room was filthy, had no towels, and the bed had no mattress cover. The bathroom has stains on the shower curtain, hair in the sink and tub, and felt like it had not been mopped in months. When notifying the hotel about all of these issues, there was a total lack of customer service, empathy, and willingness to rectify the situation. I would never stay at this joke of a hotel even if the room was free. Honestly, a Hampton inn is leaps and bounds above this place.
Amanda Fuchs (26.07.2017 08:04)
The hotel is very nice. The decor in the lobby, hallways, and room give it a boutique vibe. We are in a club level reservation so we receive free Continental breakfast each morning which is okay. Staff in lounge area leaves a bit to be desired attitude-wise. In the room, most things are great. Bed itself is comfy and the room is clean though missing a room safe. The bathroom was a little dirty upon check in-hairs on shower curtain and side of tub. The bathroom is also in a bit of disrepair which makes it feel even dirtier than it is: stains on wall and floor, pitted tiles on floor, very little water comes out of the shower head, toilet is VERY VERY loud and squeals when it fills. Overall I am satisfied with the room and hotel but think more attention could be paid to cleanliness and upkeep. I would still probably stay again.
The hotel is very nice. The decor in the lobby, hallways, and room give it a boutique vibe. We are in a club level reservation so we receive free Continental breakfast each morning which is okay. Staff in lounge area leaves a bit to be desired attitude-wise. In the room, most things are great. Bed itself is comfy and the room is clean though missing a room safe. The bathroom was a little dirty upon check in-hairs on shower curtain and side of tub. The bathroom is also in a bit of disrepair which makes it feel even dirtier than it is: stains on wall and floor, pitted tiles on floor, very little water comes out of the shower head, toilet is VERY VERY loud and squeals when it fills. Overall I am satisfied with the room and hotel but think more attention could be paid to cleanliness and upkeep. I would still probably stay again.
bilgilendirici malzemeler - Philadelphia, PA
bilgilendirici malzemeler - Amerika Birleşik Devletleri (ABD)
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Amerika Birleşik Devletleri (ABD), Philadelphia, PA
