AAA - South Philadelphia

riley bunnell (28.10.2017 23:30)
The care here is fantastic. All the staff is great. All very kind and they know what they are doing. I never feel uncomfortable with the suggestions they make for my car.

Megan Mathre (23.10.2017 20:44)
My car broke down last Sunday, 10/15. I called AAA to come look at it, and the serviceman found out my starter fuse was blown, and guessed I had a short in the wiring somewhere. I had the car towed to this center. They called me the next day and told me it was a computer issue and would cost about $1300 to fix. That's a lot of money and I didn't think this diagnosis made any sense, so I talked to some other people and did some research. Turns out, my model car tends to have a problem with a particular wire that causes the exact problem my car was having. I had my dad call them about it (I'm a young single female, and car places like this tend to try to overcharge me, I thought they might treat him more fairly than me), and they told him they'd checked that wire and it was definitely the computer.
I still didn't trust their diagnosis, so I had it towed to another mechanic. They checked the wire I told them to...and said that was definitely the problem. They fixed it, I paid $178 for it, and now I have my car back and it's working fine.
I will say that the people on the phone were always friendly, and they waived the required diagnostic fee when I took my car. But either they were too ignorant to know how to fix the problem, too lazy to put in the work to find the problem, or they were deliberately trying to cheat me out of $1300. There's no excuse for any of that. That's a lot of money, and a big difference from $178. Plus they lied and said they'd checked the faulty wire when clearly they didn't, so I feel like it was all deliberate. I'm just thankful I didn't drop $1300 to fix a problem I didn't have. Whatever their motive was, this is not a good place to bring your car for service.

Loren Slater (11.07.2017 02:21)
Very efficient, professional, and curtious. Will return.

James Post (21.05.2017 23:03)
I stood in line for more than 40 minutes to pick up my car (there were only three customers in front of me). After I left, I found out that I was given someone else's insurance and registration cards! When I returned there was no one available to help me, so I found my paperwork myself and left. This is not just an inconvenience; had I been pulled over without my insurance and registration the city would have towed my car and left me stranded. I will not be back and do not recommend this service center.

Sue Yarrington (04.12.2016 04:59)
The best experience I have ever had at a car mechanic. I was in town for my son's college interview. We planned to drive in Friday afternoon and leave after the interview around 3 on Saturday. We got in an accident on the way in. My car was driveable but the alignment was clearly messed up. I called AAA Car care Friday at 5 and got an appointment for Saturday at noon. When I got there they understood my dilemma of wanting to get home safely and on time. They made my car safe to drive home and I was on the road at 3:15! Everyone was pleasant and helpful! I highly recommend this garage

Yorumunuzu ekleyin