Provenance

Philadelphia Yogi (21.09.2017 01:08)
Rude. Flat out rude. I called to ask about reclaimed wood over the phone. When I went to look at their selection and mentioned I had called about it, he told me that my type of project and inquiry was "very low priority" for him. Who says that to a customer?? He also, asked if I had a plane at home to shave down wood. I said no, but my Dad does. He laughed and said that type of wood would destroy my Dad's tools. Little does he know my Dad does construction on homes and his plane would work just fine. He also made me feel like I was interrupting their staff meeting while shopping during operating hours. All in all it was a bad experience. I won't be back.

Juliana King (19.08.2017 00:30)
Don't waste your time. The customer service is non-existent! Spend your money elsewhere!
Called to inquire about a lighting fixture and was completed dismissed by a snooty and rude rep. This guys did not understand the concept of customer service. He first acted as if he had no time to answer my questions. Once I told him which light fixture I was interested in, he abruptly told me other people were interested in it as if he had no time to deal with me. He asked what I even needed it for and when I told him for my home, he automatically assumed it would not fit. I had not even given him any information on my home. This awful rep basically assumed we couldn't afford it as well. He should have assumed that he is the absolute worst at his job and everyone should assume that this store is waste of time. Don't ever call this store and don't ever waste your time visiting.

Christopher Waddell (05.07.2017 18:56)
Called, emailed, and texted multiple times and continued to be ignored with no response what so ever. Would not do business with solely on the lack of communication.

A simple reply to in any form of communication is all that is asked.

David Cohen (28.05.2017 03:28)
I wanted to buy several different items. I believe it would have totaled a couple of $1000 but BRIAN .... THE OWNER.... who told me to email him the items I was interested in which I did and sent a follow up email..... NOTHIN .... I guess if your not a large restaurant or office building their not interested. Go see Allen at Philadelphia Salvedge .... Great service reasonable prices !

Jenn Gonzalez (02.04.2016 05:33)
I would really recommend this place. The guys there were very informative and very helpful. If your looking to add a unique piece to your home come here!

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