Massage Heights Bakery Square

Aisha Mercurio (15.10.2017 08:28)
I have been asking for my membership to be closed since MAY! They have continued to charge my card each month even though I have repetitively emailed, called, emailed, called, contacted HQ - they informed me they cannot help
$345 dollars in charges..... save yourself the time and energy... go anywhere but here. I contacted PNC fraud and the local Police station to report them for theft.....

Vali Moran (23.09.2017 00:08)
Absolutely amazing experience. Max was so nice and my massage was wonderful. Highly recommend this place.

deon russell (11.08.2017 20:23)
NEVERRRRRRRRR GO HERE I BOOKED A DATE FOR MY GIRLFRIEND AND FRIEND AND THEYBONLY SCHEDULE ONE APPOINTMENT, DIDNT KNOW TILL WE GOT THERE, UNPROFESSIONAL UNEXPERIENCED AND NO COMPASATION DONT GO HERE !!!!!!!!!!!!!

Anne Finn (16.06.2017 16:23)
I have been a member here since they opened and go monthly if not twice a month, mostly for massage but have had a few facials as well. I just love this team! I am a former spa manager at a luxury resort in Hawaii (Fairmont Orchid) and am so impressed with what they have done with this small space. Added benefit of free parking and some great shops to check out when you're done. They do a great job of screening their therapists - due to my schedule I am always booking last minute so always have someone different, and they have ALL been fantastic. Keep up the good work, guys!

Ashley Baptiste (15.02.2017 18:03)
New management, new employees, completely sucks.

I had a membership for a few years getting massages and facials monthly but I recently cancelled. The service is poor. I arrived 30 minutes early and my massage was 10 minutes late (changed for 5 minutes) then ended 10 minutes early because they were behind schedule. I requested to cancel in person and they told me I had to send an email. This did not make sense to me as I signed up in person. I expressed this over the phone and was told, "my manager isn't here right now but we will handle it. sorry for the inconvenience".

Long story short, 4 months later it is cancelled. They refuse to refund me, but expect me to feel comfortable going into this establishment to credit after I went back in forth with "management". I asked multiple times who was behind these twitter fingers, but they didn't want to share.

Interesting how a company can have my card information, my address, my email, workers who have seen me half naked, but fail to share who is responding with such foolishness behind the company email address.

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