Edgebrook Veterinary Clinic

Magnolia McGayface (23.10.2017 09:30)
Having read the most helpful reviews on here, I can think of one reason why most people think the staff here is friendly while I do not.
Anyway, as of today, I interacted with two nice gentlemen (a vet and a vet tech) and one very rude and impatient female vet tech.
The female vet tech spoke quite condescendingly to both me in person and my partner on the phone (who, unbeknownst to her, is also an experienced vet tech), did not bother to ask me if I was familiar with any techniques for administering the prescribed antibiotic (I am a first-time indoor cat owner), and seemed to want more than anything for me to hurry up and just leave.
The male vet tech was the most professional and understanding, though he seemed tired and a little cranky.
The vet, while friendly, seemed reluctant to tell me the costs of his recommended treatments and failed to communicate the chain of command in the clinic, which delayed my finishing up the transaction.
There is nothing "low-cost" about their prices (I paid $60 for the antibiotic, which is sold elsewhere for $20 or less), but the facility is low-tech and low-maintenance, albeit spacious.
Bottom line: I won't be going back if I can help it. I got far less than what I paid for.

Nancy Vanbrocklin (12.10.2017 23:18)
Dr. Shaw is the best, very caring of my little schnauzer. Very friendly staff. Had my dog there for surgery and Dr. SHAW did a good job at a reasonable price. I would recommend this vetenarian to anyone.

kayla gilroy (14.07.2017 04:29)
Don't even bother going there seriously! your pet deserves better. A waste of time and money. Inexperienced vet and technicians and poor customer service.

Janet Lea (29.05.2017 18:22)
I am very happy with Dr. Shaw and The Edgebrook Clinic. It isn't a fancy place but it is a friendly place with good service. Good techs. Prices are quite reasonable - And most important DR. SHAW IS A VERY GOOD veterinarian doctor.

Trent Yates (22.02.2017 01:50)
Quick and easy. Came in got my car checked out and updated on her shots, was given some medication to help with her ears, and scheduled a surgery to have her spayed all in the span of an hour. The staff was very nice, gentle, and professional in handling her. The price was affordable as well. This will be my go to spot from now on.

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