MMC

Nick Rushforth (17.11.2017 11:46)
To try and do Maine Medical Center and all it's Doctors, Nurses and staff justice I have to try and tell my story in its entirety. I appologize ahead of time for the length of my review.
On May 16th, 2017 I was at fault in a head on collison that took the life of a young man after I fell asleep at the wheel driving home from work; we collided at 45 MPH. I sustained many injuries, a couple of them life threatening. Initially, I was taken by ambulance to the Maine Med ED (Level 1 Trauma Center) where Dr. Carter and a team of trauma surgeons saved my life. This was surgery number one which was successfully performed flawlessly in spite of countless complications. Following this first surgery which included stopping internal bleeding, removing a piece of small intestine, a piece of colon and a significant amount of pulverized soft tissue and muscle throughout my abdomen the team of doctors were not only successful in continually updating and answering questions for devastated loved ones but from what I'm told they made themselves readily available and genuinely cared enough to go above and beyond all expectations to comfort in those crucial first hours as I recovered in intensive care. After I was able to be seen following the first surgery the entire staff of the Critical Care Unit did everything in their power to accomodate many immediate family as they visited two by two leading up to my second and third surgeries.
My Third Day at Maine Med is where my memories start albeit hazy at best. I woke up before my next surguries to family and nurses. Although confused, groggy and in excruciating pain I had an overwhelming feeling of safety and at every step I was assured I was in the best hands possible and that they would be doing everything in their power to make me as comfortable as possible. My Second Surgery was a massive Hernia Reconstruction performed by Dr. Hallagan. The Muscle and Soft tissue was completely destroyed upon impact on both my left side and center of my lower abdomen. Dr. Hallagan opted to focus on my left side (more severely damaged) where he anchored a Mesh from my Ribs to my hip. Being a Level One Trauma center and having some of the best doctors in the Northest they understood my situation unbelievably well, even in uncertain waters the amount of preparation, discussion and planning was truly staggering which showed when they were able piggyback my third surgery directly off my second to limit my time under anesthesia in my fragile condition. My Third Surgery was done by Dr. Raymond White, by most standards one of the best orthopaedic surgeons in the business. Dr. White Successfully repaired a severe and rare fracture to my right foot called a Lisfranc Fracture using 5 Titanium Screws.
After the First three surguries I was moved out of the Critical Care Unit and up to the 4th floor. My first couple days out of surgery was extremely rough but I cannot even begin to explain the level of care I received. I had nurses and CNA's caring to me around the clock while my team of Doctors remained incredibly visible, involved and present in my daily care plan. I wanted and needed for absolutely nothing and I was treated with the utmost respect and gentle care. Before every test, blood draw or medication dosing they explained what was happening, why, and what the hope was. I was never once belittled or passed over when asking a question I undoubtedly asked ten previous times. I was always given more than sufficient time with my team and never felt rushed.
During my second week on the 4th floor I went from healing and recovering extremely well to relapsing almost over night. The Culprit was infectious fluid collecting under my abdominal incisions which gave way to surgery number four. Here, they reopened the incisions scrubbed bacteria away and inserted a drain.
In total I had four surgeries and spent 44 days at MMC. I owe them my life. MMC, along with all it's affiliates were beyond life changing in my experience. I am forever grateful for every single soul who touched my life.

P C (13.11.2017 21:47)
My wife and I have been hospitalized twice each in the past few years, and have needed the Maine Medical Center ER 3 times each. During each encounter, every doctor, nurse and other staff member has treated us promptly, effectively, and compassionately. This record is just too consistent to be due to our good luck - we believe that Maine Med is an exceptional combination of excellent staff working in a well-run hospital. The only mysteries are (1) where do they find so many good people and (2) how do they sustain this high quality environment? We are so glad to have access to the Maine Medical Center for our hospital-based medical care.

Sargon Jjoken (04.10.2017 04:59)
This is by far the best hospital I've been to in all of Maine. Don't waste your time going to any other hospital in Maine. The staff here is most excellent. I'm in ER right now and there on top of it. Extremely compassionate.

Tech Geek (20.09.2017 16:42)
This hospital failed to diagnose a genetic condition for over 5 years of appointments. They said I was med seeking when I had a genetic condition causing me to dislocate in virtually every part of my body. This is the worst hospital I have ever been to. I wish I could have sued the doctors for this. They literally put me outside screaming in a wheelchair after a severe dislocation. I went to Mercy hospital and I was diagnosed in 1 day. Remember this is a "Teaching" hospital most of the "DR's" are only students and what they don't know is just about everything except for putting a split on a broken leg. Don't risk your health and safety going here. I suffered for years because their negligence.

Sherry A. (06.06.2017 20:16)
I give this Hospital an overall 5 star review!! They are simply AWESOME!! Clean hospital, up-to-date on state of the art furnishings and pictures throughout the hospital, gift shops, waiting rooms, vending machines, and a Cafeteria that meets your needs in diet of ANY KIND!! The food is just outstanding! The Doctors, and Nurses, and staff are friendly, caring, and when it's time to leave, you will have just experienced one of the BEST OF THE BEST hospitals in America!

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