New York Physical Medicine Center

Judy Cheng (16.11.2017 00:30)
I have been going here for 5 years, they have changed Drs 3 times. I absolutely loved Dr Grier,not only was he an excellent and very knowledgeable Dr,he was amazingly compassionate and kind. The PA Breann left the practice as well within a couple of weeks of Dr Grear. The new PA unfortunately may be quite knowledgeable however he seems to be running the show and he’s not my cup of tea. I believe he’s really not understanding of chronic pain and definitely not very empathetic to the patients who suffer horribly with this. Dr Masaba seemed compassionate however when I left urgent messages he never returned my calls and when I finally did speak on phone to him it was only because in my message I told him that 2 of my other Drs said I needed to speak with him. He told me he doesn’t make calls after hrs ( he called me at 4:00!). He said they’re a private clinic and don’t operate like that. He definitely was not pleased about calling me. The ladies who work there and the PT department and the therapists there are excellent,Wanda who does the prescriptions there has always gone above and beyond for me,if not for her I don’t think he would have ever called me. I could go on and on,my main point is I am very very unhappy with the new regime and the total lack of compassion that I have received since Dr Grier moved on.

Jay O'Beirne (01.11.2017 06:29)
Dr. Masaba was wrong. Chiropractor was right and he ignored chiropractor and refused MRI of my neck which after switching doctors and getting MRI I have 3 blown disks in my neck. Because of Dr. Masaba I have suffered longer. Do not go to him. He just doesn't have experience and is arrogant.

Ann Palozzi (12.06.2017 15:58)
They don't hav e enough doctors. Since I been going there they hav e changed doctors 3 times. I fell and they told me they could see me June 19th.

Myrna Doane (17.01.2017 13:43)
I have been going to this team of Drs for about a year now. I was very hesitant as to going because Drs today just want to mask the problem instead of fixing the problem. These guys are truly amazing, from the front staff to the nurses down to the Drs. Have always called to check on my progress and always listen to how I'm feeling and what exactly is going on and have been doing everything to help me get better. Would definitely reccomened them to anyone that is having problems.

Sharon Logan (20.07.2016 21:06)
Hello, I am a longtime patient with this office and I have seen the dramatic change with the staff, the office building itself and I'm stuck. I truly enjoy the service from medical to physical therapy. Very professional and very home setting. This team is great.

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