Perri's Pizzeria Gates/Downtown
| 2000 Lyell Avenue, Rochester |
5 oranları
6.80/10.00 |
|
+1 585-247-4040 |
|
Perri's Pizzeria Gates/Downtown haritada
değerlendirme
Mr M (15.11.2017 03:01)
Stopped in to grab a slice on my way home from work.
New location looked great with nice brand decor. Evective at masking total customer service failure.
Service and atmosphere... consistently lacking as is the perris pizza brand way.
My experience:
Phone girl took my order and was very pleasant during the interaction. I asked for a slice cut in half with a side of blue cheese.
After placing my order and paying I waited almost 15 minutes for my food to be ready...
I observed all employees present having relaxed casual social talk with little awareness towards customers waiting inside the store. I was asked by 3 different employees if I needed anything and told them my order and that I was waiting.... (none of them checked on the slice.
The girl who originally took my order realized no one was doing ther job correctly and had to Interup her conversation with a coworker to correct the incompitence. She obtained the slice and handed it to me while contining to share a story with her coworker.
The slice I received was undercooked. (Even after a reheat in an oven) it was not sliced in half as requested and I did not recieve the blue cheese I was charged for....
Perris you are an awful representation of customer service. Your huge slice is not valuable enough to compensate for atrocious customer service.
No management visable or functioning.....
You have lost a customer with your behavior...
Others Beware. Vote with your dollar please.
Stopped in to grab a slice on my way home from work.
New location looked great with nice brand decor. Evective at masking total customer service failure.
Service and atmosphere... consistently lacking as is the perris pizza brand way.
My experience:
Phone girl took my order and was very pleasant during the interaction. I asked for a slice cut in half with a side of blue cheese.
After placing my order and paying I waited almost 15 minutes for my food to be ready...
I observed all employees present having relaxed casual social talk with little awareness towards customers waiting inside the store. I was asked by 3 different employees if I needed anything and told them my order and that I was waiting.... (none of them checked on the slice.
The girl who originally took my order realized no one was doing ther job correctly and had to Interup her conversation with a coworker to correct the incompitence. She obtained the slice and handed it to me while contining to share a story with her coworker.
The slice I received was undercooked. (Even after a reheat in an oven) it was not sliced in half as requested and I did not recieve the blue cheese I was charged for....
Perris you are an awful representation of customer service. Your huge slice is not valuable enough to compensate for atrocious customer service.
No management visable or functioning.....
You have lost a customer with your behavior...
Others Beware. Vote with your dollar please.
Gary Wiest (14.11.2017 05:19)
gross pizza...dry crust, plastic cheese, greasy peps. Very large slices, but more is definitely not better in this case... terrible
gross pizza...dry crust, plastic cheese, greasy peps. Very large slices, but more is definitely not better in this case... terrible
macluvva (28.09.2017 01:58)
I love Perri's! The slices are huge and delicious. Everyone that I have brought here over the years has raved..and I have been coming here for a LONG TIME. The new location is more spacious and more awesome than the previous but the food itself remains great! I could go on and on about the service, friendliness and values. Highly recommended!
I love Perri's! The slices are huge and delicious. Everyone that I have brought here over the years has raved..and I have been coming here for a LONG TIME. The new location is more spacious and more awesome than the previous but the food itself remains great! I could go on and on about the service, friendliness and values. Highly recommended!
Marcus Price (25.07.2017 01:50)
I seriously can't get enough of this place. Great atmosphere with the new location, friendly staff, and the food is great! I'm there everyday either for a breakfast slice, or I'll wait for my all time favorite buffalo chicken slice!
I seriously can't get enough of this place. Great atmosphere with the new location, friendly staff, and the food is great! I'm there everyday either for a breakfast slice, or I'll wait for my all time favorite buffalo chicken slice!
Katelynn Jenkins (27.06.2017 03:22)
The best pizza and wings ever. We get it once a month on a Friday night and if there is ever a problem they never fail to reverse it! Much better than their competitors.
The best pizza and wings ever. We get it once a month on a Friday night and if there is ever a problem they never fail to reverse it! Much better than their competitors.
bilgilendirici malzemeler - Rochester
bilgilendirici malzemeler - Amerika Birleşik Devletleri (ABD)
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Amerika Birleşik Devletleri (ABD), Rochester
