Hornblower Cruises & Events
| 970 North Harbor Drive, San Diego |
5 oranları
7.20/10.00 |
|
+1 619-686-8715 |
|
Hornblower Cruises & Events haritada
değerlendirme
Jaime Speed (11.11.2017 23:25)
I had trouble booking my cruise online. The website kept giving me a weird screen. So I called customer service to see if my reservation had gone through. They said it had and sent me an email confirmation. I then get a voicemail saying that the sailing has been cancelled. I also get an email saying, "Get 15% off when you complete your order 15offnow" So I call the next day and say I would like to reschedule, can I use the coupon I was sent. After a menu that took a solid 5 minutes to navigate, I finally got a person who said no, we already received your payment. We can reschedule or give you a refund. I asked for a refund and she said ok. It will be on your card in 7-10 days. No sorry for your inconvenience, no Im sorry I couldn't be more helpful. That is poor customer service in my opinion.
I had trouble booking my cruise online. The website kept giving me a weird screen. So I called customer service to see if my reservation had gone through. They said it had and sent me an email confirmation. I then get a voicemail saying that the sailing has been cancelled. I also get an email saying, "Get 15% off when you complete your order 15offnow" So I call the next day and say I would like to reschedule, can I use the coupon I was sent. After a menu that took a solid 5 minutes to navigate, I finally got a person who said no, we already received your payment. We can reschedule or give you a refund. I asked for a refund and she said ok. It will be on your card in 7-10 days. No sorry for your inconvenience, no Im sorry I couldn't be more helpful. That is poor customer service in my opinion.
Colie Lindsay (11.11.2017 09:43)
Went on a 3-hour Dinner Cruise to celebrate a birthday. Our waitress was nice but could have been more attentive. After dinner they announced the names of guests celebrating special occasions, except they forgot us. Also the birthday dessert & candle was never brought to our table, it sat at the bar until I got up and asked why, our waitress said she wanted to bring it when all of us were at the table; all three of us spent plenty of time at our table.
The Food was good(salmon & roast). The view & boat ride were very enjoyable. But the overall experience fell short of expectations when paying $110 per person.
Went on a 3-hour Dinner Cruise to celebrate a birthday. Our waitress was nice but could have been more attentive. After dinner they announced the names of guests celebrating special occasions, except they forgot us. Also the birthday dessert & candle was never brought to our table, it sat at the bar until I got up and asked why, our waitress said she wanted to bring it when all of us were at the table; all three of us spent plenty of time at our table.
The Food was good(salmon & roast). The view & boat ride were very enjoyable. But the overall experience fell short of expectations when paying $110 per person.
Scott Monday (02.10.2017 17:58)
My wife and three kids really enjoyed the 2-hour bay cruise. We're able to see parts of the bay we've never explored. Had the good fortune of having a captain with extensive navel experience. He was able to explain much about the different ships that were in harbor and the naval base. The kids had a great time although be sure to bring a jacket, it gets chilly out there!
My wife and three kids really enjoyed the 2-hour bay cruise. We're able to see parts of the bay we've never explored. Had the good fortune of having a captain with extensive navel experience. He was able to explain much about the different ships that were in harbor and the naval base. The kids had a great time although be sure to bring a jacket, it gets chilly out there!
Bonnie Mayo (24.09.2017 05:53)
Went on a sips and sights cocktail cruise with my boyfriend. We were expecting a classy and romantic night out. That is not what we got. We got a super loud DJ that played nothing but Bruno Mars and Michael Jackson. No nice dancing, and very little conversation over the blaring music. I would say if you are in your early twenties and want to go party on a boat then this might be the cruise for you. Also if you have any dietary requirements (like gluten/dairy free) then you better eat beforehand since all of the food is breaded and fried or cheesy. That being said, the three stars is for the friendly staff and good drinks.
Went on a sips and sights cocktail cruise with my boyfriend. We were expecting a classy and romantic night out. That is not what we got. We got a super loud DJ that played nothing but Bruno Mars and Michael Jackson. No nice dancing, and very little conversation over the blaring music. I would say if you are in your early twenties and want to go party on a boat then this might be the cruise for you. Also if you have any dietary requirements (like gluten/dairy free) then you better eat beforehand since all of the food is breaded and fried or cheesy. That being said, the three stars is for the friendly staff and good drinks.
Jessica S (14.09.2017 13:49)
We took a two hour tour and had a blast. Id recommend the two hour because you get to see a lot of the San Diego Bay and Naval ships. If you burn, make sure you wear sunscreen.
We did use a Groupon so it was half the price which saved us a lot of money.
We took a two hour tour and had a blast. Id recommend the two hour because you get to see a lot of the San Diego Bay and Naval ships. If you burn, make sure you wear sunscreen.
We did use a Groupon so it was half the price which saved us a lot of money.
bilgilendirici malzemeler - San Diego, CA
bilgilendirici malzemeler - Amerika Birleşik Devletleri (ABD)
fotoğraf Galerisi
Amerika Birleşik Devletleri (ABD), San Diego, CA
