Cinta Aveda Institute

305 Kearny Street, San Francisco
5 oranları
4.80/10.00
+1 415-989-4400

Cinta Aveda Institute haritada

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Ang T (03.11.2017 20:19)
Great first appointment! Really loved how attentive and accommodating the staff are. From the receptionists to the technicians, definitely great customer service. They were careful not to use anything that would irritate my skin. Rita and Shawn are really nice and truthful abt what you need in your skincare.
Yibang Chen (20.10.2017 04:16)
This is a review to its haircut service by students.
Went 4 times for haircut and had mixed good and bad cuts. What they have in common is that cut is very slow and you need to be very proactive about how you feel and what you want.
The last time of the 4 was bad. The guy was talking in really indistinctive voice and communicated quite badly. He also used a very sharp brush on my skin that I didn’t enjoy. Worst of all, I noticed that the trim at the back was uneven and he said ‘that’s just how your hair grow’.
Anyway I lost patience for the services and don’t think will come back.
Matthew Daniel (11.10.2017 10:34)
I went based on the experience of my coworker, who had a perfectly fine time. But my experience was absolutely horrible: the consultation was perfunctory, and no matter how many times I reinforced that I didn't want my hair shorter than an inch, I was met with "it's cool, be alright" dismissive language. The instructor was absent from a supervisory role, only coming over to use hairspray to glue down the comb-over in the back where the cut went too deep. All this is about average, I guess, for a school haircut experience, but the tipping point into anger-ville was the feedback form consisting of only a few multiple choice questions, half of which had been either crossed out or pre-filled by the student. I wanted the sacrifice of my hair to mean something, but I guess it was time for everyone to go home, so too bad for me.

You may go, and you may have a perfectly nice time, but be aware that the depths are pretty low for exactly how bad things can get, and your feedback isn't solicited in any real way
Michelle Vu (31.08.2017 00:11)
I went to Aveda after a friend recommended the institute to me for the reasonable prices and I was just going in for a trim/clean-up cut. I didn't have high expectations or anything but I definitely left worrying that my hair was cut uneven in the back. The girl who cut my hair was nice and asked me what I wanted and I was very specific that I just wanted a trim/cleanup on my ends. What got me a little worried to start was that she washed my hair and then styled it... full style with curls... To those who may not understand where I am coming from, I have straight hair naturally, and I've never had a hair dresser curl my hair before they trim or cut the hair... the hard part is I have no clue is my hair is even from the trim since my hair was curled and will only know once I wash and dry my hair. To add it wasn't very reassuring that she did a good job since she didn't ask her instructor to look at my hair until afterwards. When the instructor asked if I had any questions or comments, I addressed my concern about the possibility of an uneven cut, and she had mentioned that if I notice anything wrong to give them a call since the stylist did miss a few steps.. not sure what that meant but I definitely left feeling really uneasy about my cut.
Kunal Goyal (10.08.2017 04:56)
Super Bad experience with the staff. I booked an appointment for a specific time and date but upon arrival they denied the services saying that your appointment was for 15 minutes earlier and we cant accommodate you now. When I told them about my appointment time, they just sorry and asked me to come some other day even though I was ready to wait for a later slot. Staff was not accommodating and maybe trying to save their mistakes by troubling customers. They need to realise the time of customer is also important.

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