Starbucks
| 358 Coddingtown Center, 358, Santa Rosa |
5 oranları
6.80/10.00 |
|
+1 707-542-1297 |
|
Starbucks haritada
değerlendirme
Kendall Downs (22.10.2017 23:42)
Great customer service. Great drinks and a delicious quick bite to eat when in a rush.
Great customer service. Great drinks and a delicious quick bite to eat when in a rush.
Ashley Rae (11.10.2017 00:16)
I worked for Starbucks for years, so I should know how a customer should be treated. One morning my boyfriend and I got a chai latte from here. I went to my car and got in but then realized that I needed to use the restroom. I went back in (I was dressed in sweatpants and was just mourning a close friends death who got killed on a motorcycle, so I wasn't dressed in a pants suit, but by no means looked homeless.) The manager literally yelled at me from across the room that the restroom was for customers only. I told her I was a customer and she continued to ask the cashier in disbelief. The young lady (who rang me up and was very nice) confirmed that I was a customer. I had been in this Starbucks many times on my way to work and was never treated this way! Even after I told her I was a customer she basically informed everyone that she didn't believe me. I asked one very feminine gentlemen behind the counter what her name was and he proceeded to say "That's our MANAGER!" defending her... And I said that's nice... I was treated unfairly so I want to know her name, he wouldn't give it to me, but the nice young lady over heard and saw the entire situation and how unjust it was and proceeded to give me the name. I will definitely be bringing this up with corporate. A company such as Starbucks that centers themselves around customer service has never taken a situation like this lightly. Very disappointing. Luckily she didn't know I was a local guide, they just stereotyped me and I got to see how any individual not suited up is treated here. Horrible management.
I worked for Starbucks for years, so I should know how a customer should be treated. One morning my boyfriend and I got a chai latte from here. I went to my car and got in but then realized that I needed to use the restroom. I went back in (I was dressed in sweatpants and was just mourning a close friends death who got killed on a motorcycle, so I wasn't dressed in a pants suit, but by no means looked homeless.) The manager literally yelled at me from across the room that the restroom was for customers only. I told her I was a customer and she continued to ask the cashier in disbelief. The young lady (who rang me up and was very nice) confirmed that I was a customer. I had been in this Starbucks many times on my way to work and was never treated this way! Even after I told her I was a customer she basically informed everyone that she didn't believe me. I asked one very feminine gentlemen behind the counter what her name was and he proceeded to say "That's our MANAGER!" defending her... And I said that's nice... I was treated unfairly so I want to know her name, he wouldn't give it to me, but the nice young lady over heard and saw the entire situation and how unjust it was and proceeded to give me the name. I will definitely be bringing this up with corporate. A company such as Starbucks that centers themselves around customer service has never taken a situation like this lightly. Very disappointing. Luckily she didn't know I was a local guide, they just stereotyped me and I got to see how any individual not suited up is treated here. Horrible management.
Koo Roo (20.08.2017 01:50)
Came here to do hours of work on my laptop, there are no working electrical plug outlets!! Was expecting to be able to charge my laptop and had to leave instead :( my visit was on 8/19/17
Came here to do hours of work on my laptop, there are no working electrical plug outlets!! Was expecting to be able to charge my laptop and had to leave instead :( my visit was on 8/19/17
Delaney Adkins (16.08.2017 23:43)
Great Starbucks location with nice staff and relaxing atmosphere. Thumbs up!
Great Starbucks location with nice staff and relaxing atmosphere. Thumbs up!
Sean Thorniley (28.01.2017 12:59)
It is a Starbucks. It is not as good, or as comfortable as the Mission/HWY 12 one, or even the Hopper Ave location, but it is fine and I go fairly often because it is close to work and not work. Their evening Food and Wine "thing" never seems to have gotten going, but I did see a nice guitar player one Th night and there are often lots of nice customers to chat with.
It is a Starbucks. It is not as good, or as comfortable as the Mission/HWY 12 one, or even the Hopper Ave location, but it is fine and I go fairly often because it is close to work and not work. Their evening Food and Wine "thing" never seems to have gotten going, but I did see a nice guitar player one Th night and there are often lots of nice customers to chat with.
bilgilendirici malzemeler - Santa Rosa, CA
bilgilendirici malzemeler - Amerika Birleşik Devletleri (ABD)
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Amerika Birleşik Devletleri (ABD), Santa Rosa, CA
