Arthritis Northwest PLLC

Adrienne Dellwo (12.10.2017 20:57)
They corrected my misdiagnosis and changed my life! Everyone there has been amazing to work with. They return calls and emails promptly and take the time to talk to you and really understand what's going on. I cannot say enough good things about this place and the people who work there!

Kirstin franklin (23.07.2017 01:55)
I am well aware I am just a number in their system. This appointment was the worst experience I have ever had. I was referred here because of blood work from my doctor. Dr. Lasalle treated me with absolutely no compassion or concern. Words will never express how important this appointment was to me, how much it finally meant to me to get some answers to years of pain, and it gradually getting worse recently. I left in complete shock at how horrible this appointment was and more confused at what is wrong with me. Everything that I have been struggling with was disregarded and not even heard. After bursting into tears he looked at me and said "what exactly did you come here for today"! I came here for the same reason I'm certain all the other patients come here for....Answers, compassion, help, and their family physician referred them for a reason! Thank you for your suggestions that Tai Chi and reading a book Unlearning the pain will magically heal me. Unfortunately I do not think it will fix my hair loss, positive blood work, Nails falling off, recurring kidney problems and constant pain I am in. I will continue to advocate for myself and my health. I would never ever recommend Dr. Lasalle.

Denise Williams (07.06.2017 05:20)
Although I find Dr. Kenney to be satisfactory, the staff who schedule appointment, answer the phone, (or should I say NOT answer the phone) are basically RUDE! Their customer service is non-existent.
A year ago I scheduled an appointment for the Friday before Memorial weekend. I asked "are you sure the Dr. Will be here that day it's a friday before a long weekend" I was assured "oh yes! If he planned to be out it would be on the schedule" ok I said. Well a week before my scheduled appointment I get a call saying they need to cancel my appointment, the Dr wont be in that day. (Surprise) so the earliest we can get you in will be June 6th. Fine I take that day. Friday before my scheduled Tuesday appointment they contact me saying, I don't have a current referral. (Perhaps the should have contacted my primary doctor to update that or here's an idea tell me when they rescheduled my appointment I needed a current referral)
My Primary Doctors office got the referral to Dr. Kenneys office by Monday afternoon. The day before my scheduled appointment. BUT because it was not there between the hours of 11:30-12:30 they CANCELLED my appointment. Guess what the earliest appointment is 8 weeks out. ARE you kidding me. Do these people think they walk on water? I truly believe they think their time is more important than mine.

Dawns Rusty (06.06.2017 23:00)
My wife was referred to this place waited 2 months for an appointment. When she got there today her doctor had never looked at the lab work. Basically tried to dismiss all of the pain she was having told her to stop meds that her primary doctor had given her. By the end of the appointment he finally had the labs and said oh yes your levels are high but we can offer you an appointment with our dietitian. I will be making complaints about this place with every company I can from the BBB to my insurance company.

Karlicia Berry (05.01.2017 20:37)
Dr Valley has treated both my daughter and I, over the years. We both agree that he is the best of the best. He is knowledgeable with a wide degree of expertise and his professional manner is warm and friendly. Truly, we both think he is a brilliant doctor and a kind and caring human being.

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