Liberty Mutual - Longmeadow, MA

Jerome Haines (15.11.2017 22:13)
Prompt and courteous service!

Sheri Bennett-styckiewicz (27.10.2017 05:37)
Ran in last minute for the DMV stamp on the paper work that you need to register your car. They Got Right To It VERY Fast AND efficient. Their customer service personal were very friendly.

Zelda Kitten (28.09.2017 21:53)
Horrible company. The lady on the phone could barely speak English and completely messed up the paperwork. I called back to straighten it out and got someone equally as dumb who didn't know what they were doing. I since cancelled my insurance and went with a competitor who has much cheaper rates and better customer service.

Jorge Gonzalez (20.02.2017 06:57)
They a rip off and reported me to the credit bureau, now i really won't pay

Jody Millett (24.12.2016 02:45)
I have been a liberty mutual customer for years now. I don't know what's changed but their customer service and general attention to detail is awful now. I've called several times with significant concerns and questions, only to be told very different things each time! When I have asked to speak to a supervisor I simply get told that a supervisor will call me within 12 to 24 hours. Which hasn't happened as of yet. I would definitely not recommend this company. I am seeking analternate insurance agency for house, boat, 2 cars, and 2 harleys.

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