Upstate University Hospital Community Campus

Elena quintero (02.11.2017 18:22)
I'm not to pleased today I've been here in the ER enough to know this is not how things normally have gone in the past....first nurse had to place a iv twice because she did it wrong she was forgetting steps cleanliness. .next nurse didn't know my name when she came in at least play it off by looking at my braclet....ugh great this is not making me fell better....I'm on edge..

Diana Blair (29.08.2017 03:21)
love the staff not a long wait came in the ER we was seen in 10 minutes and the dr and nurse were in every 10 -15 minutes asking if we need anything

Sam Lilly (30.04.2017 16:21)
I was supposed to be transferred there from my doctor who called ahead and told them. They acted like they had no idea what I was talking about. I waited in the waiting room for over 1.5 hours. When I came in the receptionist was so rude continuously asking why I was there and I was trying to tell her what the previous doctor was telling me and she continued to repeat the same statement which was rude. She then interrupted me in the middle of me trying to explain to her why I was there to have a convo with a previous co worker. Acted like I wasn't there while she carried on a completely different conversation didn't apologize for interrupting me at all or for being rude by just cutting me off to carry on with an irrelevant conversation because she didn't feel as if I was important enough. Her attitude was horrible. Set the tone for the entire experience while I was there was totally displeased with having to deal with that. I was told since I was being transferred I wouldn't have to repeat myself a thousand times because they already have the info I'll just need to just give a quick run down. Nope had to explain myself 5 different times to all different people I'm guessing they couldn't be bothered to look at the transfer sheet that was faxed to them after my doctor called them. This hospital used to be a great place to go and get immediate care. Nope not anymore

Michelle Barton-Cox (02.03.2017 18:44)
The staff and doctors were all very friendly and explained every question we had thoroughly and in terms we could understand. The hospital food was even pretty darn good! Some of the staff could use more current briefings on dealing with PTSD afflicted persons, but it was an overall good experience even considering how scary hospitals, and medical procedures can be.

Gary Klug (25.09.2016 22:24)
Absolutely awful. Went in with a knee injury, to the point of not being able to walk. After 4 hours, no results at all. Basically treated me like a drug addict looking for a fix. Had to hobble out of hospital myself after discharge. When I say hobble, I mean on one leg, and out of breath while they all stood around watching. If I see orthopedic doctor, and something is really wrong bet your butt I'm holding them responsible. Did I mention how absolutely short they are when explaining things?, then run away when you have questions. I suggest talking to the nurses, they are great..

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