Mario & Salvo's Pizzeria
- Amerika Birleşik Devletleri (ABD)
- Syracuse
- Restoranlar
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4326 East Genesee Street, Syracuse |
5 oranları
8.00/10.00
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+1 315-446-8479
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Mario & Salvo's Pizzeria haritada
değerlendirme
Edward Cook (29.10.2017 02:05)
By far the best pizza in CNY! It’s obvious how much the owners care about their customers this long standing iconic pizza shop.
alan truex (14.09.2017 01:34)
Great pizza, wings, service and team. My wife thought pizza was overcooked once and they brought her out another one apologizing as well. These guys will always have our business!
Canei Terry (13.09.2017 01:39)
I have been going to this shop for over 10 years and I absolutely love the pizza. As some others have stated its not much to look at and the service isnt the friendliest but the pizza is awesome! I drive 30 miles round trip just to get it. On this day, I ordered my normal, large all onion, half sausage, half pepperoni. As this can be a confusing and easily messed up I repeated it three or four times and had the person taking my order repeat it back to me before I hung up as well. I had my grandmother pick up the pizza for me as she was coming to my house and she lives right down the street and to my surprise when I opened the box the order was wrong. They had put onion on one side and sausage onion and pepperoni on the other- not quite what I asked for. I called them back to let them know the error but with it being 20 minutes away which would be a 40 minute commute and I had to be to work in 20 minutes I couldn't return the pizza to get it remade. At first the guy that took my order apologized and asked if I wanted to have it remade. I explained to him where I couldn't and then he said okay so you calling to just tell us? My youngest daughter, 4 years old, would not eat the pizza because she does not like sausage so I called them back to have it remade for a later time in which my husband could pick it up (quite an inconvenience with a 6 yr old, 4yr old and 3 month old) . The guy that took my order asked if he could call me back after he spoke with the manager. I said sure. He called me back and told me to keep the pizza i had (at first they said to bring it back- which is crazy becuase they were only going to throw it out anyways, right ) and call ahead for the remake and there would be NO CHARGE. When I got to work I noticed I had a voicemail on my phone when I listen to it it was the manager or owner and asking me to return a call and ask for Gus. Since I was at work I figured I'd just call back when I was ready to reorder. When I called back and he got on the phone he explained that he was NOT going to give me a free pizza and I should have brought back the other one that was wrong. I explained why I couldnt and he stressed that the pizza still had the toppings I asked for just not laid out the way I wanted (exactly my problem), yet it was still edible. I could of left the pizza untouched and brought it back if I would have known that he was going to charge me for the next Pizza. he said he would charge me a discounted price of $10 versus the $18 that I paid to start for the next Pizza. I thought it was pretty unprofessional to go back on what his staff had already told me and also whatever happened to the customer's always right?? As much as I love this place, i don't know if I or any of the people have sent therr over the years will be returning. Very disappointed with the service received today.
Ryan Pyland (18.07.2017 18:31)
The pizza is good. However, there is absolutely no web presence or menu online. If you want to wander in and order off of the board then you should be fine if you can find parking.
Taier-Chad Parsnow (02.07.2017 01:06)
This place won best pizza in Syracuse some number of years back, and it's no wonder. The place is nothing much to look at, but the pizza is really good. Thin, NY style pizza with a flavorful sauce, and quality ingredients. The owners are always on site, making pies and food along with the very busy staff. I will go out of my way specifically to order and pickup pizza from them because it is just so good! Highly reccomended!