AC Dental of Hamilton

Anna Morrison (28.08.2017 19:07)
Had emergency visit because my regular dentist was not available. Procedure was not performed by them but they billed my insurance company anrway

Java Coffee (21.02.2017 03:32)
This place is awesome!!!. I love Dr. Shah and her staff. They are so caring. They gave me appointment right away on the same day when I called. The procedure was painless. The office manager even gave me the discount. Highly recommended place for your dental work.

lisa tyler (22.09.2016 23:47)
I LOVE DR SHAH & THE OFFICE STAFF. I'VE ALWAYS BEEN A VERY NERVOUS DENTAL PATIENT, BUT DR SHAH AND HER STAFF MADE ME FEEL SO COMFORTABLE THAT I DIDNT FEEL ANYTHING DURING MY ROOT CANAL TREATMENT. MANU THE OFFICE MANAGER IS VERY NICE . SHE EXPLAINED TO ME MY INSURANCE BENEFITS IN DETAIL & GAVE ME SEVERAL DIFFERENT PAYMENT OPTIONS . MANU HELP ME TO CHOOSE THE BEST OPTION FOR ME TO PAY MY CO-PAYS IN EASY MONTHLY PAYMENTS. I HIGHLY RECOMMEND THIS OFFICE. EVERYONE WAS VERY FRIENDLY & HELPFUL TO ALL OF MY DENTAL NEEDS.

Ted Evans (22.09.2016 23:47)
It has been almost 10 years since I am a patient with Doctor Runjan Seth at Ac dental of Hamilton. My experience is simply fabulous with this practice. Doctor Seth is a great doctor. I trust him with all my dental needs. He is very gentle & thorough . He has great team working with him. Joanna the front desk person & Jillian the dental assistant are wonderful. I am very satisfied here and recommend for others to visit this place for their dental needs.

Sylwia P (30.06.2016 23:16)
If there is one review you'll want to read it's this. I have been a patient for a few years now and today will be my last visit, that is if none of my PERMANENT crowns fall out. I have had two root canals done here by Dr. Shah and one cap has fallen off twice the other cap once. No one else in my family has had the same issue. I wonder if it's because I don't have insurance that they use different materials. After each fix I was scolded that I floss incorrectly or too rough or whatever they believed. I believe it wasn't done correctly, they rushed to get me out. I went in today to have a chipped tooth fixed that fell out yet again while flossing. I wish I had received a second opinion. I advise you to always get a second opinion if you decide to use this place. The dentist was way too eager to tell me it's due to a small cavity lets get you numb and fix it. After they started to numb me, not the manager but someone who works at the front desk came to run down the price for me. At this time they told me the cost of my filling plus the additional cost of my exam and cleaning which I NEVER asked for it wanted. Once I got my tooth fixed and was ready to go the doctor begins to berate me with you haven't had your teeth cleaned or exam done let's schedule you. NO THANK YOU! They are so extremely pushy, including the dentists! I've also had problems with their billing department and manager Manu. She is the worst to deal with, the nicest person they have is Joann. Manu lacks customer service skills and will charge your card without permission. She refunded me 500.00 after she calculated what my total was after the previous manager "messed up" the charts. No sooner did I get home did she call me and tell me I charged the 500.00 dollars back to your account because I made an error. There was no permission granted for her to do that let alone how she was able to keep my account information to charge me twice. When my parents wanted to talk on the phone about how she couldn't keep things in order and they wanted to talk she rudely told my father she wouldn't speak to him unless he came in to talk to her. I don't know where she learned her manners or customer service skills from. I would check your statements and think twice about making this office your regular dentist. I hope this helps even a few people.

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