Travel Leaders

5386 Kemps River Drive, Virginia Beach
3 oranları
4.67/10.00
+1 757-424-0400

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değerlendirme

Bobby Boulter (07.11.2017 20:26)
Me and my wife got married in 2015 and decided to plan our honeymoon for the next year. Planning an international trip can be overwhelming so my wife went to Travel Leaders to help with the process. She was told we'd be charged $80 for their service. We told them the cities we wanted to visit (Paris, Rome, Positano, & Stuttgart) and they started putting together our major travel accommodations such as plane & train.

After, they started looking at hotels. My wife looked over their suggestions & found they were too high, so she decided to book our hotels on her own. For some reason the next time she went into Travel Leaders, their rates went up - weird. At this point, most of our travel had been booked.

As the trip came closer, I started putting together all the details (conf#, travel times, etc). That's when I started uncovering certain things before we even left the US - especially trying to visit my buddy in Stuttgart, Germany from Naples, Italy. Kristen had us flying from Naples to Munich with a layover in Istanbul - just because it was with Turkish airlines! We were going to lose an entire day just traveling!

My wife was told that there were no direct flights to Stuttgart from Naples which is a lie! When we got to the Naples airport, there was a direct flight (2 hrs!!!) from Naples to Stuttgart via germanairwings! Even if Kristen still booked Turkish airlines, there was a flight from Istanbul to Stuttgart! I have pics of the departure board to prove it.

To get to Stuttgart, we began our day at 6AM in Positano, Italy - car to Naples airport, flight to Istanbul, flight to Munich, then 2 trains to get to Stuttgart. We didn't arrive at my buddy's house until 11PM that night (approx 15 hrs). We could've had a 2 hr flight and saved ourselves 13 hours of travel and now we'll never get that time back. That day was easily the most exhausting travel we've ever done in our lives and that was getting to Stuttgart!

Leaving to come back to the US, Kristen scheduled a 725 AM flight in Munich! Munich is 3.5 hrs from Stuttgart by train! How are we supposed to make a 725 AM flight when we're 3.5 hrs away?!

Needless to say, I had to say goodbye to my buddy early and get to Munich the night before and had to pay for a hotel! One thing they didn't think of - maybe look up flights out of Stuttgart instead of Munich?!

We could've had a more memorable experience if not due to that. I would think that's what travel agencies are for - for a fee, perform a service of providing more travel options and additional travel tips for their clients. We did not get that from Travel Leaders considering our agent had never been to Europe before. We did learn a lot from this trip - do not use a travel agency and definitely not Travel Leaders!
Adem Riecken (23.06.2016 23:58)
Went in for information about booking my honeymoon. Couldnt even get a word out to explain what I was looking for. Before they said i was wrong. Run run far away......... wouldnt of left a single star but had no choice. Thank you very little travel leaders
Chantal Owen (30.09.2014 15:57)
I can only say that Carol has been fantastic in dealing with the problems from Air France company to ensure that I would have a great trip regardless. She managed all the changes imposed by flight cancellation and delays etc...so I would have the peace of mind while traveling. That was my first time using such service and I can only say that it was the best experience for me. WONDERFUL service and highly recommended.

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