The Apollo
- Amerika Birleşik Devletleri (ABD)
- Washington DC
- Alışveriş yapmak
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60 H Street Northeast, Washington |
5 oranları
8.00/10.00
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değerlendirme
Buster Doney (12.11.2017 18:29)
Beautiful building, nice amenities. Concierge is very friendly and helpful and the leasing office as well. It's a new building and it took them a while to work out the issues which is understandable. Biggest complaint in the past was construction noise in the early morning. Leasing misled me during signing about construction below my room that I would find out would be ongoing for 11 months. I was gifted noise-cancelling head phones as a solution to sleep through the noise and that was helpful. Also, you cannot auto-pay rent on the 1st of the month... only on the 2nd, 3rd, or 4th. You do not get a confirmation email if the payment is successful. Two weeks into the month and the website shows the monthly charges as unpaid. Their resident RentCafe website could definitely use some improvements.
The rooftop is absolutely gorgeous in the summertime and the gym is all you need. They put on some fun events in the building at times. Definitely the place to be on H street.
Benita Washington (05.11.2017 22:34)
I wish you could give "0" stars!! The staff is not friendly, nor the approach of friendliness!!! I was provided false information, the assistance with the application process was uncaring, unprofessional, losing paperwork documents not providing information needed to complete the process, not providing details of which prospective tenant, being rude with sacastic verbiage which is UNACCEPTABLE which caused no comfort to move further after one and a half months of not being provided proper information and false inform, lie after lie. Very unprofessional!!! I would NOT TRUST PAYING RENT to this staff!!! Fake, rude and very unprofessional!!! And because the building is new, with amentities that you pay for by the way and share with the community that visits a pastry shop with the building doesn't mean that the staff can conduct themselves in such a manner. No one has to tolerate this type of behavior. Which is Unacceptable!!
Matthew Arcuri (27.08.2017 16:44)
Recently took a tour which was a great experience. Nice building, friendly leasing staff. My experience here was far more honest and welcoming than almost any other other complex in the area. Beautiful apartments which have nicely installed lighting fixtures, ventilation for cooking which blows out of your room so you can actually cook without having to deal with the smoke or as much smell afterwards. Nice layouts and a great vibe in the common areas as well as a nice gym. Please read over all lease terms and ask for a list of fees, a sample lease (and actually read it) just like you should for any apartment complex.
Sonja Breda (01.03.2017 20:26)
I recently moved into the Apollo and have been continually blown away by the service, courtesy and overall warmth of the Apollo staff. I have been so moved that I decided to write a review, something I rarely do...
The building is gorgeous and I'll let the pictures speak for themselves. A few shout outs...
The leasing team was incredibly courteous and supportive. While I have subletted in D.C. this recent move was my first official D.C. apartment hunt and lease signing. Evan Fried a member of the leasing staff stayed after hours to show me different apartments when I was in a state of indecision. Despite the number of tours he had each day he made me feel valued. All of the leasing members, including the amazing Erica, took the time to know my name and listen to my concerns. They went over floor map and over floor map, again and again with exceptional patience.
Additionally, the concierge team is the best I have experienced. Antonia the head concierge and Kendra, another concierge, deserve shoutouts. They are the warmest, sweetest human beings. Both take the time to help you whether it be borrowing a screw driver, printing a document or helping me when I got locked out of my apartment. They know the building inside and out. Antonia even went out of her way to help me give a grand tour to my visiting friend. She didn't need to do it but that is her, going above and beyond her job description.
The maintenance team led by Matt is also outstanding. They respond promptly and are knowledgeable. James, also on the maintenance team bounds about the building filled with joy. He took the time to help me with my fob when it was acting finicky. It is so clear they care and I love how promptly they respond.
The custodial team has blown me away. A story that exemplifies this: day two of moving in I have lots of boxes related to my moving in outside my door. I leave them outside my door to take down after I finish constructing my desk and a few minutes later I hear a gentle knock. Jorge from the custodial team was walking by and offered to take them down for me. "Are you sure? You don't have to," I tell him but he insists.
Finally, the amenities of this building are top notch. Gorgeous roof deck, coffee shop/bar IN your apartment building, stainless steel appliances. The building accepts UPS pick up and drop off. I also love the little things like the exercise machines with built in fans, cellphone service in elevators and how easy it is to recycle boxes (just leave in the trash room).
I could go on and on, suffice to say, in a city of hundreds of luxury apartments I have found the Apollo to set the standard.
Jason Horswill (25.02.2017 15:15)
This is my second time living with Bozzuto Management, and while there will always be challenges living in a brand new building, any and all issues I have experienced have been handle quickly and effectively and I am very happy with my choice to move here!
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