Heat Lounge
| 338 North Rock Road, Wichita |
5 oranları
6.80/10.00 |
|
+1 316-260-8895 |
|
Heat Lounge haritada
değerlendirme
Olivia Alicia (14.08.2017 23:17)
We really wanted to like it. However, the service was absolutely terrible. We were greeted as soon as we walked in and told we could sit wherever. We thanked them, and sat at a table in the middle of the place. It took 15 minutes for the same lady to come back and grab us waters, not even asking if we wanted anything else. During this time, she was sitting at the bar talking to her friends. Then she moved near the back and sat at a table and talked to the other servers (who were also just sitting). When we finally got our waters, we also told what kind of flavor of Hookah we'd like. It took another 20 minutes before it was brought to us. At first we thought there must be a wait or something, but there were only 4 or 5 tables there besides us. Eventually, we began looking around for our server, and discovered she was right behind us, sitting at a booth and playing on her phone. When we got our Hookah (after asking where it was, the server got up and sighed and got it for us), we smoked for another 20 minutes before they came back. We placed an order for chips and salsa and that, thankfully, came promptly. Unfortunately, however, the salsa was Pace Picante salsa. I think if they are going to open a can of $1 salsa and dump it into a bowl, they should specify on the menu that this is what you'll be getting. We were very disappointed and didn't eat any of it. As we sat there for another 10 minutes, we made eye contact with our server as often as possible, trying to indicate that we needed our ticket. Since she never came back, we had to go to her to get it.
Over all, unless you are a friend of someone at this establishment, don't waste your time. Their food is bought from Walmart and there are no words for the abysmal service.
We really wanted to like it. However, the service was absolutely terrible. We were greeted as soon as we walked in and told we could sit wherever. We thanked them, and sat at a table in the middle of the place. It took 15 minutes for the same lady to come back and grab us waters, not even asking if we wanted anything else. During this time, she was sitting at the bar talking to her friends. Then she moved near the back and sat at a table and talked to the other servers (who were also just sitting). When we finally got our waters, we also told what kind of flavor of Hookah we'd like. It took another 20 minutes before it was brought to us. At first we thought there must be a wait or something, but there were only 4 or 5 tables there besides us. Eventually, we began looking around for our server, and discovered she was right behind us, sitting at a booth and playing on her phone. When we got our Hookah (after asking where it was, the server got up and sighed and got it for us), we smoked for another 20 minutes before they came back. We placed an order for chips and salsa and that, thankfully, came promptly. Unfortunately, however, the salsa was Pace Picante salsa. I think if they are going to open a can of $1 salsa and dump it into a bowl, they should specify on the menu that this is what you'll be getting. We were very disappointed and didn't eat any of it. As we sat there for another 10 minutes, we made eye contact with our server as often as possible, trying to indicate that we needed our ticket. Since she never came back, we had to go to her to get it.
Over all, unless you are a friend of someone at this establishment, don't waste your time. Their food is bought from Walmart and there are no words for the abysmal service.
Deisi B (01.07.2017 01:51)
Best hookah lounge in town. 💯
Best hookah lounge in town. 💯
Mickey Roux (25.06.2017 18:49)
Comfortable, classy atmosphere. Delicious food prepared to order. Daily drink specials.
Comfortable, classy atmosphere. Delicious food prepared to order. Daily drink specials.
Mindy Hatcher (21.06.2017 17:52)
Great service, excellent food, hookah is on point, and the atmosphere is very relaxing. Love this place!
Great service, excellent food, hookah is on point, and the atmosphere is very relaxing. Love this place!
ashton barlow (25.02.2017 04:23)
Overall the atmosphere is nice, but the service SUCKS! We were ignored for 30+ mins and it took 15mins to get our hookah. We didn't get tips to smoke we had to go get someone to get them and our drinks. The drinks took forever as well. The waitress never came to our table to give us new coal. The other servers were either in the back talking to each other or smoking with their friend. Then when we finally got our ticket it was priced wrong.
Overall the atmosphere is nice, but the service SUCKS! We were ignored for 30+ mins and it took 15mins to get our hookah. We didn't get tips to smoke we had to go get someone to get them and our drinks. The drinks took forever as well. The waitress never came to our table to give us new coal. The other servers were either in the back talking to each other or smoking with their friend. Then when we finally got our ticket it was priced wrong.
bilgilendirici malzemeler - Wichita, KS
bilgilendirici malzemeler - Amerika Birleşik Devletleri (ABD)
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Amerika Birleşik Devletleri (ABD), Wichita, KS
