PetSmart West Wichita

Therese Herdler (09.10.2017 02:59)
Live in Newton and just happened to stop by this location on our way home. The staff and management went above and beyond for us when we were just trying to find simple flea & tick medication. By far the best service I've EVER received anywhere. I will be buying all our stuff from this location!

Kent Spor (24.09.2017 00:41)
Great rescue pet place. Good selection

Annette D (13.09.2017 09:44)
We had to evacuate our home due to hurricane Irma, so we came to Kansas to stay with family here. We made an appointment for our pug to get a bath and brushed and they only had 4pm open on a Monday, so we took it. We are not from the area and we ran into the train when coming to the store which put us 20mins later than our appointment. They denied us the services and wouldn't let our dog get a bath. They didn't even offer to do a different service that would fit within the time frame available. Horrible customer service and ridiculous managers made this time even more stressful for us than it already is. We visit petsmart at least 3 times a month in Miami and this store has officially lost our business as we were able to get into petco for our grooming services and will start going there from now on.

Michelle Miller (29.07.2017 02:10)
All the different dogs I get to see and pet is why i love PetSmart. Also friendly and helpful staff.

Lexi Kay (24.06.2017 21:07)
I just went to this pet smart to get crickets and meal worms for my gecko and the two women back by the crickets were rude and when I asked them where I could find the meal worms ( at this time I didn't know they were in the same place as I haven't been here before ) and they sent me to the other side of the store. Obviously I couldn't find them so I tried asking several other employees whom ignored me completely. I finally asked someone at the cash registers who pointed me back to where I'd been originally. NEVER coming back here.

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