Concerned Dental Care of Westchester

Rose Water (11.11.2017 23:37)
I’m also another person who would give zero stars if I could, and I will be calling as well.

A little back story for ya:

I had some pain after I had a tooth pulled. My original dentist before Concerned said I have an exposed nerve. I was in WAY too much pain to think that. My mother suggested I see Concerned. Found out I needed two caps and some other stuff.

I got that done at Concerened earlier this year. I was STILL having pain. I waited and waited to see if it would go away on its own but it didn’t. I got the cap adjusted and then waited again as my dentist told me for a second adjustment. She then referred me to the root canal specialist that is at Concerned. He said I just have a sensitive tooth and “I don’t know what you want me to do.” I refused to believe that from how much pain I was in.

I got a second opinion from a separate dentist outside of Concerned. Turns out I had an INFECTION and an abscess and needed a root canal in the next tooth. Concerened did x rays, tests with cold spray, tapping on several teeth, etc. but never did anything. I understand that it wasn’t the tooth I originally thought it was but it was clear as day on the multiple x rays that were taken.

The wait there was sometimes 2 hours. They had forgotten I was there sometimes and was also told that they were at lunch and I’d had to come back tomorrow. I refused to come back tomorrow since I got there an hour earlier. I’ve had my dentist leave me in the middle of my procedure, drooling and had things in my mouth for up to 45 minutes.

I don’t recommend this place. I’m sorry. I gave this place SO many chances.

Dd Byrd (10.11.2017 21:18)
This office is amazing!! Modern and clean with an exceptional staff!! Dr. Siciliano and Dr. Shore are truly the best. Professional and pleasant; I love their work! From Azairy, the office manager to Ana in the front; as well as Angie, Sha, Nadia, Tarene, Jennifer and everyone else working in the back of the office...truly make it a pleasant and personalized experience. I refer all of my family and friends to them, and they love it. Thank you all!!

Deanna Byrd :)

Sandy Sanchez (04.10.2017 23:13)
Nice staff and they try to make your visit fast and easy. They do also take the time to explain procedures etc..

Justine Parker (26.09.2017 17:14)
IF I COULD RATE ZERO STARS I WOULD !!! Horrible place. Just got a bill from them for over $300. Not understanding why, I have 2 insurances ( which they will only use one) and I also have care credit ( which I have over 1000 of credit on). I just called and the lady in billing stated they charged me for a post that they didn't even do and they charged me 152.60 for a cleaning.......which makes no sense if I have 2 insurances..... I will never go back to this place again. they are money hungry people who do not care about their patients. Im disgusted.

Chris Herrmann (26.07.2017 07:20)
What a great dentist experience today !! Had a great cleaning with one of the best dental hygienists I have ever had. The x-ray tech was super nice and the dentist was very thorough. In and out in less than an hour, how can you beat that !! My 4-year old twins are actually looking forward to going to this dentist office tomorrow for their checkup !!

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