Valley Medical Group Dumont

Valentina Bedoya (09.10.2017 19:28)
It takes more than two for you to see the doctor at this place

Angela Stone (28.09.2017 22:47)
I have been to this place multiple times during the past year for either my two children or myself and I have to say they have improved their wait time and wait room. They now offer a Kuerig machine for your comfort while you wait, there are plenty of tissues all around the wait room and there's a nice flat screen TV for your viewing pleasure. The doctors all seem competent and pleasant. I especially like Keith Strulowitz, the nurse practitioner. He was a delight, spent a good amount of time with us and was very helpful.
My only beef is with the front reception staff. The receptionist has the personality of a slug and acts like you're putting her out. One time when I was very sick, I got there at 5 mins before 7pm. They turned me away saying they stop seeing patients an hour before they close at 8. I guess those 5 mins. didn't mean anything. I wound up having to go to the ER. And just today when I called for my test results, no one answered the phone. It was 3pm and the phone just rang and rang for about 2 mins. then you get a beeping tone. I hung up then and called back. Same thing. Very frustrating.

Essie Larson (26.04.2017 16:58)
I have never written a negative review about anything in my life. I am completely disgusted and disappointed with this particular location's billing practices. The doctors are wonderful, the treatment I and my family have received has always been top notch... However I will never return. You can tell a lot about a place based on how they deal with their mistakes. They incorrectly sent my samples to the wrong lab despite the fact that I specifically told them that the only lab my insurance covers is Quest. Honest mistake. I get it. I had this problem once before with a different MD. Unlike the other MD (who apologized wholeheartedly and paid the bill) when I brought the bill to them and made them aware of the mistake they dragged the process out until it went to collections and I was forced to pay it. In the process they never said they were sorry, never tried to make amends, and at times appeared to blame me because Quest wasn't written on my insurance card (P.S. As soon as you call my insurance company the automated message says that Quest is the only lab, and my insurance companies is one of the most common ones in NJ so they should know). Shame on your office for not acknowledging your mistake. Shame on your office for your lack of communication. I hope the great doctors there decide that they no longer want to be connected with this behavior and either change the system or go somewhere else.

Stephanie Pizzute (19.04.2017 07:53)
Saw Dr. Gibriano. What a waste of my time. She gave no advice or direction for the issue at hand. I'll wait to see Dr. Desplat next time, even if it's a few weeks before his next available appointment.

Arik Lev (19.06.2016 17:24)
WARNING WARNING

This medical office is not an urgent care. They bill your insurance as a primary physician and you will most likely be billed as out of network for most insurance plans including Oxford, united health, and others. A short visit to this office could cost you $1000 for a 15 minute appointment. So be careful! ask questions and don't become a victor of Obama Care's fraudulant medical billing scam that will destroy your family due to high costs.

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